Regional General Manager, Market Performance

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Take ownership of the entire Central US regional P&L, focusing on revenue growth, contribution margin, and effective cost management.

• Create regional forecasts, budgets, and operational plans that align with company objectives.

• Enhance unit economics, utilization rates, and market density.

• Achieve a balance among growth, margin, quality, and customer experience through strategic tradeoffs.

• Act as the primary accountable leader for therapist recruitment, enablement, physician success, and partner success/account management outcomes.

• Lead by influencing within a matrixed environment, ensuring functional partners align with regional priorities.

• Convert national initiatives into region-specific execution strategies with well-defined KPIs.

• Ensure an adequate supply of therapists to meet regional demand, establishing hiring targets and sourcing strategies.

• Foster therapist engagement, retention, productivity, and quality improvements.

• Propel regional growth by cultivating physician relationships and executing partner strategies.

• Increase referral volume and retention, enhance partner satisfaction and outcomes, while identifying growth opportunities within existing accounts.

• Serve as the senior point of escalation for regional partner concerns.

• Formulate and implement regional market strategies based on local dynamics, demand trends, and performance metrics.

• Recognize opportunities for market expansion, optimization, or investment.

• Represent the regional perspective to executive leadership, highlighting insights, risks, and opportunities.

• Establish and conduct weekly, monthly, and quarterly business reviews.

• Utilize data to identify performance gaps and initiate corrective measures.

• Align functional partners around a unified regional scorecard.

• Exemplify company leadership principles and culture throughout the region.

• Influence and nurture leaders within the region, including those with dotted-line reporting relationships.

• Promote a culture characterized by ownership, transparency, and ongoing improvement.

⛳️ Requirements

• Over 10 years of progressive leadership experience in healthcare operations, specifically in multi-site in-home or outpatient rehabilitation services.

• Residing within the Central US territory: TX, OK, UT, AZ, IL, CO, MN, IA, WI, MO, IN, OH, MI, TN.

• Previous experience in P&L management with accountability for growth and profitability.

• Bachelor’s degree or equivalent qualification.

• Experience leading within a matrixed or shared services framework.

• Strong financial insight and analytical skills.

• Demonstrated ability to influence without direct authority.

• An owner mentality coupled with sound business judgment.

• Comfort in navigating ambiguity and fostering clarity.

• Collaborative, low-ego leadership approach that achieves results through partnerships.

• Data-driven, decisive, and focused on execution.

• Capability to balance strategic thinking with operational execution.

• Familiarity with health system partnerships or enterprise accounts in local markets.

• Physical capability to sit, stand, and walk for extended durations, with the ability to occasionally lift/carry equipment weighing up to 30 lbs.

🏝️ Benefits

• 20% nondiscretionary bonus.

• Unlimited paid time off.

• Paid holidays.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Company-paid life insurance.

• Voluntary short-term disability.

• 401(k) with company match.

• Dependent care FSA.