Regional Commercial Strategy Specialist – Competency Development

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Design, adapt, and implement learning modules for the Digital Academy that encompass subjects such as ecommerce management, conversion optimization, channel strategy, digital marketing, commercial operations, and analytics.

• Develop and create engaging, modular content and assessments (quizzes, activities, case studies) that align with business priorities and uphold quality standards (objectives, accuracy, engagement, design, usability, assessment).

• Oversee the complete deployment of learning programs across all SEA markets; manage launch schedules and ensure content meets both regional and market-specific requirements.

• Partner with business leaders, internal L&D teams, external vendors, and cross-functional collaborators to ensure learning initiatives align with business objectives.

• Gather feedback and evaluate program effectiveness based on established KPIs (e.g., completion rates, course feedback, revisions, etc.)

⛳️ Requirements

• Bachelor’s degree (or higher) in Business or a related field.

• 3+ years of experience in L&D, commercial capability development, or training roles, preferably in retail or ecommerce.

• Proven ability to design and deliver learning solutions for regional or multi-market teams.

• Strong knowledge of omnichannel commerce, digital marketing, and commercial operations in Asia.

• Demonstrated success in managing learning projects from conception to execution, achieving measurable business results.

• Excellent communication and facilitation skills (both virtual and in-person).

• Capability to work across functions and engage stakeholders at all levels.

• Familiarity with digital learning platforms, SCORM/LMS, and blended learning methodologies is advantageous.

• Fluency in English is required; proficiency in Mandarin is a plus.

🏝️ Benefits

• Opportunities to collaborate with enterprise brands: We partner with some of the most ambitious leading brands in ecommerce throughout South East Asia, with the brand management team serving as the primary interface between brands and our various in-house teams.

• Career mobility: The path from Junior KAM to KAM to Senior KAM and then to Cluster Manager and beyond offers numerous opportunities for career advancement and personal growth, with escalating commercial and team management responsibilities.

• Experience in data analytics and planning: Advanced systems and tools enable you to effectively manage our clients' stores, allowing you to concentrate on analyses, planning, and initiatives that yield the greatest impact.

• Exposure to ecommerce 360: Brand Management encompasses a diverse range of disciplines; from enhancing your analytical and commercial abilities to communication, stakeholder management, and negotiation, you will gain comprehensive experience while learning from a collaborative and supportive team of experts.

• Best of Both Worlds: As a scale-up, we offer the sophistication of a small multinational combined with the agility of a start-up. You will engage in cutting-edge projects, and in addition to your 'standard' job description, we encourage you to demonstrate entrepreneurial initiative and share your vision for advancing your role and our company. Great ideas are put into action, and you have the autonomy to shape your own path.

• Culture that Brings Out the Best: At Intrepid, our culture is not merely a buzzword; it is a principle we practice daily. We advocate for collaboration over competition, transparency over politics, and a willingness to learn over ego. You will join a team where members genuinely support one another, celebrate successes together, and confront challenges collectively. We invest ourselves into our work while balancing it with enjoyment, whether through team lunches, after-work gatherings, events, or shared laughter in the office. This is a place where you can thrive professionally while enjoying a great atmosphere.

• Grow Without Limits: At Intrepid, learning is an ongoing and dynamic process. You will have access to structured training through face-to-face sessions, coaching, and our very own Intrepid Academy. Moreover, real-world experiences such as managing clients, utilizing advanced technology, and mastering best-in-class processes will expedite your growth at every stage. Surrounded by a talented team that continuously raises the bar, in a rapidly expanding business, the potential for your development is boundless.

• Rewarding You Right: We believe that exceptional work deserves exceptional rewards at Intrepid. Therefore, we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both inside and outside of the workplace. Our aim is for you to feel valued, cared for, and empowered to bring your best self to work each day.