Regional Business Intelligence Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Gather, integrate, and analyze performance data from various operational and administrative sources.

• Track service performance indicators, recognizing trends, deviations, risks, and opportunities for enhancement.

• Create, maintain, and optimize reports, dashboards, and KPIs utilizing data analysis and visualization tools.

• Generate data-driven insights and recommendations to aid in operational and tactical decision-making.

• Conduct benchmarking analyses and monitor metrics to evaluate performance, compliance, and operational progress.

• Ensure the quality, consistency, traceability, and reliability of the data utilized in analyses and reports.

• Collaborate with cross-functional teams to comprehend business needs and convert them into analytical solutions.

• Assist in continuous improvement, operational efficiency, and process automation initiatives.

• Contribute to the rollout and adoption of new Business Intelligence tools, methodologies, and best practices.

• Engage in regional projects and other strategic initiatives within the department.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• At least 4 years of experience in performance analysis, technical service operations, supply chain, or related fields.

• Proficient in Microsoft Excel for data analysis and manipulation.

• Familiarity with data visualization and analytics tools like Power BI.

• Capability to interpret complex data and convert it into actionable recommendations.

• Strong collaboration skills for engaging with diverse teams and stakeholders.

• Excellent analytical thinking, problem-solving abilities, and a results-oriented approach.

• Intermediate English proficiency (B1–B2).

• Basic to intermediate knowledge of Spanish and/or Portuguese (A2 or higher) is desirable.

• Experience in process automation and continuous improvement initiatives is desirable.

• Understanding of tools, methodologies, or concepts related to Artificial Intelligence and Analytics is desirable.

• Previous experience in regional or multinational settings is desirable.

🏝️ Benefits

• Engage in operational transformation and automation projects.

• Work with cutting-edge Business Intelligence and Analytics tools.

• Enhance skills in advanced data analysis and insight-driven decision-making.

• Collaborate with multidisciplinary teams in a dynamic, international setting.

• Directly influence operational efficiency and customer experience.

• Access opportunities for professional development and career advancement.