Referrals Coordinator

This is a fully remote position, open to applicants in Texas.

📋 Description

• Process incoming referrals from Fibro/eHealthy, LeadingReach, and Phreesia platforms.

• Receive, review, accept, process, schedule, and accurately close referrals efficiently.

• Schedule patient appointments within the NextGen EMR system in accordance with provider preferences and scheduling guidelines.

• Enter and verify patient demographics and insurance details in the NextGen EMR system.

• Communicate internally by sending messages and tasks through the NextGen EMR system.

• Maintain a professional demeanor and deliver excellent customer service when interacting with patients.

• Adhere to established scheduling protocols to ensure patients are scheduled correctly.

• Assist with incoming phone calls during peak call volume periods.

⛳️ Requirements

• High School Diploma or equivalent is required.

• Previous experience in a call center or referral scheduling is preferred.

• Basic skills in computer usage and EMR navigation are necessary.

🏝️ Benefits

• Flexible work arrangements.