Referral Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide referrals to local providers to guarantee clients are assessed within five (5) business days.

• Inform referral contacts, providers, and facilities about the procedures for management-initiated referrals.

• Ensure all necessary documentation is completed by treatment providers.

• Serve as a clinical consultant to providers to confirm that clients are directed to the most suitable level of care and/or services.

• Conduct follow-ups with clients, treatment providers, and referral contacts until services are completed.

• Communicate verbally and/or in writing with referral contacts regarding clients’ adherence to treatment, discharge planning, and aftercare services.

• Offer supportive counseling to clients when needed.

• Adhere to all guidelines and requirements as specified by the employer or federal regulations.

• Record all referral and clinical information in our database.

• Act as a bridge between clients and their benefit plan to ensure they have access to the recommended treatment.

• Perform other duties as assigned.

⛳️ Requirements

• A Master's Degree in Social Work, Counseling, or Psychology is required.

• CADC and full clinical license are preferred.

• Experience with EAP services and issues related to chemical dependency treatment is preferred.

🏝️ Benefits

• Comprehensive benefits package, which includes Paid Time Off (PTO).

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401(k) plan with matching contributions.

• Extensive Employee Assistance Program (EAP).

• Wellness program.

• And much more.