Records Compliance Analyst

This is a fully remote position, open to applicants in Alabama, +12 more states.

📋 Description

• Ensure the integrity, accuracy, and confidentiality of student academic records.

• Track and verify student enrollment and degree information for official internal and external reporting.

• Manage reporting and compliance with the National Student Clearinghouse and National Student Loan Data System.

• Validate data, address errors, and uphold reporting system rules and configurations.

• Interpret and relay academic, registration, and enrollment policies and procedures.

• Work collaboratively with university partners to resolve intricate registration and records challenges.

• Assist in end-of-term processing, academic standing assessments, and graduation/degree conferral procedures.

• Maintain systems and processes for transcript issuance and enrollment certification.

• Update student identification details in the Student Information System following the appropriate documentation.

• Provide support for the Registrar’s Office operations using Banner, SoftDocs, Parchment, and National Student Clearinghouse.

• Daily scan and index documents, completing records processing tasks using Microsoft Office.

• Generate established and ad hoc reports and datasets for staff and campus stakeholders.

• Create or configure custom reports while managing application software setup, testing, and documentation.

• Identify potential areas for system enhancement, modernization, and integration.

• Design and conduct training sessions and workshops on system functionalities and records processes.

• Develop and oversee enterprise system rules, requisites, codes, and configurations for enrollment reporting.

• Process requests for enrollment and degree verifications, transcript requests, and other student record inquiries.

• Safeguard, archive, and manage confidential student transcripts and records in compliance with FERPA.

• Address high-volume inquiries related to registration, graduation, transcripts, holds, and academic records.

• Perform additional duties as assigned.

• Take direction from the University Registrar.

⛳️ Requirements

• Bachelor’s degree is mandatory; Master’s degree is preferred or a suitable combination of education and experience.

• 5 to 7 years of progressive experience in student records, enrollment reporting, and compliance functions.

• Proven experience supporting records, reporting, and compliance in a higher education environment.

• Familiarity with curriculum and academic program structures, and service to diverse student populations, including adult learners.

• Ability to comply with legal requirements and regulations, including FERPA and Enrollment Reporting, while maintaining confidentiality.

• Strong working knowledge of Student Information Systems (SIS) platforms, particularly Ellucian Banner.

• Understanding of data governance, FERPA compliance, and integration with reporting systems.

• Ability to analyze complex systems and facilitate process improvements and automation.

• Experience supporting Financial Aid, Advising, and Registrar’s Office functional units.

• Knowledge of admissions and other student service policies and procedures.

• Strong understanding of project planning, management, and implementation concepts.

• Familiarity with third-party records and reporting services, including the National Student Clearinghouse.

• Ability to manage transmission, validation, and error resolution processes effectively.

• Proficiency with SoftDocs, Parchment, scanning, indexing, and records imaging practices.

• Capability to design and deliver training and workshops.

• Expertise in business process mapping and systems optimization.

• Knowledge of business intelligence and data analysis concepts.

• Skill in gathering, organizing, and analyzing complex technical data.

• Skill in employing logic and reasoning to evaluate alternative solutions and approaches.

• Excellent interpersonal and communication skills for engaging with diverse individuals and groups.

• Ability to swiftly learn new computer applications and administrative software.

• Capability to implement new systems and procedures and assess their effectiveness.

• Intermediate knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.

• Experience with Ellucian Banner, Workday, SoftDocs, Target X, Salesforce, Common Application, and Argos.

• Basic familiarity with SQL, Java, or HTML.

• Flexibility to work varied hours.

• Subject to a background check and criminal history review.

🏝️ Benefits

• Medical, dental, and vision insurance with spending account options.

• Remote work options available.

• Flexible work schedules.

• Half-day Fridays (biweekly).

• Generous leave policies, including paid holidays and a paid winter break.

• Life, disability, accident, legal, identity protection, and student debt assistance.

• 403(b) plan with a Roth option.

• 3% non-elective retirement contribution and up to 6% match for a total employer contribution of 9%.

• Tuition discounts for employees and their families.

• Tuition Exchange program with other institutions.

• PSLF eligible employer.

• Counseling services available.

• Complimentary Calm Health subscription.

• Year-round wellness initiatives.