Deputy Senior Manager – Global Compliance Ops

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Report directly to the Chief Compliance Officer, while also having a dotted-line reporting relationship with the Deputy Head of Compliance.

• Collaborate closely with teams across business, technology, marketing, and legal sectors to perform compliance assessments and outline compliance and risk mitigation requirements.

• Serve as the primary individual contributor and escalation point for routine compliance operations.

• Make well-informed decisions on issues that do not necessitate direct escalation to senior compliance leadership.

• Review and revise global compliance procedures and policies to maintain regulatory compliance.

• Prioritize and manage compliance case queues effectively.

• Assess and resolve payment compliance cases in alignment with internal policies and regulatory standards.

• Work in coordination with internal teams and external partners regarding payment-related compliance matters.

• Handle escalations from transaction monitoring, ensuring swift investigation and resolution.

• Evaluate and escalate Chainalysis KYT alerts and suspicious activity cases related to blockchain.

• Aid with requests from law enforcement, subpoenas, court orders, and formal information requests.

• Assist with inquiries from external parties such as banks, partners, and regulators while ensuring adherence to legal and contractual obligations.

• Act as a crucial decision-maker for non-critical compliance escalations and determine when issues should be escalated to senior leadership.

• Ensure that decisions are consistent, fair, and compliant.

⛳️ Requirements

• A bachelor’s degree in Law, Finance, Business, Compliance, or a related field.

• 5-6 years of experience in compliance operations within financial services, fintech, or cryptocurrency sectors.

• Proven experience in leading a team effectively.

• Required experience using on-chain investigative tools such as Chainalysis, Elliptic, or similar tools.

• Comprehensive understanding of AML/CFT frameworks, KYC/KYB/KYT processes, blockchain analytics, and payments compliance.

• Experience in supporting law enforcement inquiries and managing requests from external partners is highly advantageous.

• Ability to prioritize and handle multiple high-volume case queues proficiently.

• Exceptional analytical, communication, and decision-making abilities.

• Strong ethical standards and professional integrity.

• Malaysian citizenship is a prerequisite; applicants from other nations will be disqualified during the initial screening process.

🏝️ Benefits

• Flexible working arrangements

• Competitive salary

• Ongoing professional development

• Welcoming and supportive culture

• Diverse, global team