Receptionist

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Warmly welcome customers both in-person and via phone, directing them to the right team members.

• Oversee appointment scheduling and manage office communications.

• Aid in responding to incoming inquiries and keeping customer records updated.

• Engage with prospective and current customers, identifying opportunities to present insurance options.

• Deliver exceptional customer service and follow up on customer needs.

• Assist the team with various administrative tasks and projects.

⛳️ Requirements

• Prior experience in a receptionist or customer service position.

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking capabilities.

• Comfortable engaging in sales discussions.

• Basic proficiency in computer skills, including Microsoft Office and CRM software.

• Bilingual in Spanish (mandatory).

🏝️ Benefits

• Simple IRA

• License reimbursement

• Bonus based on performance

• Competitive salary

• Flexible schedule

• Health insurance

• Opportunities for career advancement

• Paid time off

• Training & development