R&D Technology Services Analyst

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Conduct research and collect data from on-site teams, corporate stakeholders, and clients to pinpoint system deficiencies and operational possibilities.

• Convert business requirements into precise specifications that align with project and product objectives.

• Perform various analyses (including cost-benefit, impact assessments, and performance metrics) to guide recommendations.

• Identify and propose process and system enhancements that improve efficiency, scalability, and user experience.

• Assist in all phases of the project lifecycle, including planning, execution, monitoring, and closure.

• Create and oversee project schedules, ensuring appropriate resource allocation and alignment with timelines.

• Monitor progress, risks, and dependencies; proactively suggest modifications to guarantee successful results.

• Ensure that deliverables are completed on schedule, within scope, and meet quality standards.

• Maintain precise documentation and provide regular updates to stakeholders.

• Examine system performance data (e.g., Yardi, RealPage, Entrata, and emerging platforms) to identify functionality gaps and opportunities for enhancements.

• Collaborate with Product Management and vendors to prioritize and implement enhancements that promote adoption and increase business value.

• Support pilot programs and innovation initiatives by tracking success metrics, gathering feedback, and recommending subsequent steps.

• Work cross-functionally with teams such as Operations, Training, Conversions, Customer Success, and external partners.

• Develop presentations, reporting materials, and communication templates to effectively communicate insights, roadmaps, and updates.

• Present project status, recommendations, and performance metrics to stakeholders and leadership.

• Contribute to R&D innovation efforts by suggesting new tools, workflows, and scalable solutions.

• Stay updated on industry trends, emerging technologies, and internal system changes, applying insights to ongoing initiatives.

⛳️ Requirements

• Bachelor’s degree in Business, Technology, or a related field, or equivalent experience.

• 2-5 years of experience in property management operations and/or property management software platforms is preferred.

• Familiarity with platforms such as Yardi, RealPage, Entrata, or similar systems.

• Experience supporting projects or initiatives in a cross-functional, fast-paced environment.

🏝️ Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.

• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off.

• All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.

• Plus your birthday off after 1 year of service!

• Additional vacation accrued with tenure.

• For onsite team members, onsite housing discounts at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.

• Charitable giving program and benefits. *Benefits offered for full-time employees.