Quality Continuous Improvement, Greater Asia

This is a fully remote position, open to applicants in Singapore, +3 more countries.

📋 Description

• Deliver high-quality training through instructor-led, virtual, and blended formats in alignment with the enterprise strategy.

• Create learning experiences that enhance technical capabilities and uphold Quality standards and culture.

• Mentor associates, leaders, and subject matter experts on Quality processes and standards.

• Assist with onboarding, upskilling, remediation, and capability development initiatives.

• Design, implement, and assess strategies for evaluating training effectiveness.

• Offer expert training and guidance on investigations, root cause analysis, problem-solving, documentation quality, risk-based decision-making, and the resolution of deviations and nonconformances.

• Emphasize investigation standards, escalation expectations, documentation requirements, and readiness for inspections.

• Collaborate with process owners, site Quality teams, Central Quality, Learning & Development, and cross-functional stakeholders.

• Maintain training governance, documentation, records, and readiness for audits and inspections.

• Recognize training gaps, performance risks, and capability requirements by utilizing data, stakeholder feedback, and observations.

• Enhance training content, delivery methods, and reinforcement strategies.

• Contribute to the creation of training materials, facilitator guides, job aids, and resources for capability building.

• Support CAPAs, effectiveness checks, and follow-up actions where training addresses quality or compliance issues.

• Lead Kaizen and structured problem-solving initiatives.

• Foster a culture of continuous improvement, accountability, engagement, quality, and integrity standards.

• Report to the Associate Director, BD Excellence Quality and GPO NC, RCA & PD.

⛳️ Requirements

• A bachelor's degree in Life Sciences, Sciences, Engineering, or a related field is required.

• An MBA or equivalent business experience is preferred.

• A minimum of 5 years of experience in a regulated life sciences, medical device, pharmaceutical, biologics, or similar environment.

• Knowledge of regulatory requirements, such as FDA and ICH guidelines.

• Experience in delivering Quality or technical training in regulated environments, including instructor-led, virtual, and blended learning approaches.

• Preferred experience in audit and inspection preparation, response readiness, or remediation efforts.

• Proven experience in coaching associates, SMEs, and leaders.

• Expertise in developing and supporting training effectiveness initiatives utilizing observations, feedback, metrics, and other verification techniques.

• Strong facilitation, communication, and interpersonal skills.

• Ability to engage diverse audiences, including senior leadership, in both in-person and virtual environments.

• Capability to work cross-functionally and influence stakeholders within a matrix organization.

• Excellent organizational skills and attention to detail.

• Experience in problem-solving, continuous improvement, and Kaizen methodologies.

• Ability to mentor individuals and teams.

• Capacity to provide constructive feedback effectively.

• Demonstrated credibility and professionalism in a regulated environment.

• Strong personal accountability and disciplined execution.

• Ability to influence without authority and build effective stakeholder partnerships.

• Demonstrated learning agility, sound judgment, and problem-solving skills.

• Willingness to travel domestically and internationally approximately 25–50% of the time.

• Must be based in the GA region.

🏝️ Benefits

• Opportunities for face-to-face collaboration that supports learning, progress, and success.

• Opportunities for personal and professional growth and development.

• An Equal Opportunity Employer.