Quality Assurance Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Ensure that all pharmacy operations, processes, and products consistently adhere to established quality standards, regulatory requirements, and patient safety protocols.

• Assist in the creation, implementation, and maintenance of the Quality Management System (QMS) for pharmacy services.

• Conduct routine and targeted internal audits of pharmacy processes, documentation, and product quality.

• Identify areas of non-compliance or potential risks and report findings to management.

• Collect, analyze, and trend quality data to identify patterns, assess performance, and support continuous improvement initiatives.

• Prepare regular quality reports for management review.

• Aid in the development and delivery of training programs for pharmacy staff regarding quality standards, new procedures, and regulatory updates.

• Ensure that all quality-related documentation is accurate, complete, current, and properly maintained.

• Proactively identify opportunities for process optimization and efficiency improvements.

⛳️ Requirements

• High school diploma or equivalent.

• 2+ years of experience in home infusion preferred.

• 3+ years of experience in quality assurance, quality control, or a highly regulated environment, ideally within a pharmacy, healthcare, or pharmaceutical manufacturing context.

• Ability to manage multiple priorities effectively.

• Strong understanding of quality assurance principles, methodologies, and tools.

• Familiarity with relevant regulatory requirements (e.g., USP, Joint Commission, CMS, HIPAA, state Board of Pharmacy) is highly desirable.

• Excellent analytical and problem-solving abilities, with a sharp attention to detail.

• Proficient in data collection, analysis, and reporting.

• Preferred - Advanced proficiency in Microsoft 365 and the Power Platform: SharePoint, Power BI, Power Automate.

• Strong written and verbal communication skills.

• Ability to work independently and collaboratively within a team setting.

• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Strong organizational skills and the capability to manage multiple tasks effectively.

🏝️ Benefits

• Medical, vision, dental, and well-being and behavioral health programs.

• 401(k).

• Company-paid life insurance.

• Tuition reimbursement.

• A minimum of 18 days of paid time off per year.

• Paid holidays.