Quality Assurance Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with end users, functional subject matter experts, developers, Appian specialists, database administrators, DevSecOps engineers, cybersecurity teams, and other technical groups to ensure the availability, reliability, and quality of user support for ACWS.

• Create comprehensive test plans, testing procedures, test reports, and other quality assurance deliverables necessary for project and contractual obligations.

• Analyze business, functional, and technical requirements to confirm sufficient test coverage and well-defined acceptance criteria.

• Design and implement test cases for various testing types, including functional, regression, integration, system, and user acceptance testing.

• Verify ACWS sprint user stories against acceptance criteria and facilitate Agile testing during iterative delivery cycles.

• Record, document, and monitor defects, providing clear reproduction steps, expected versus actual results, screenshots, logs, and additional supporting evidence.

• Ensure traceability among requirements, test cases, defects, and test outcomes, maintaining QA documentation that is thorough and ready for audits.

• Engage in defect triage activities and support development teams with root cause analysis and defect resolution efforts.

• Report on testing progress, risks, quality metrics, defect trends, and recommendations to project leadership, stakeholders, and government clients.

• Aid in the development and continuous enhancement of testing strategies, processes, tools, and quality assurance methodologies.

• Work together with Appian developers, Java developers, database administrators, DevSecOps engineers, functional SMEs, and stakeholders to clarify requirements and resolve defects.

• Assist with release testing, regression testing, implementation tasks, and release readiness or sign-off procedures.

• Take part in Scrum and other Agile ceremonies, providing quality assurance insights for sprint planning, reviews, retrospectives, and delivery planning.

• Support manual testing and facilitate the transition to automated testing where feasible and suitable.

⛳️ Requirements

• A bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related discipline; equivalent relevant experience may be accepted.

• Over 5 years of professional experience in software quality assurance or testing.

• Proficiency with Jira test management or a comparable test management tool.

• Experience in Agile environments; familiarity with Scrum or SAFe methodologies is preferred.

• Background in creating formal test plans, testing procedures, test reports, status reports, and other project documentation.

• Experience in preparing professional contract deliverables and supporting documents.

• Knowledge of developing requirements traceability matrices (RTMs) and ensuring comprehensive test coverage for business and functional requirements.

• Exceptional verbal and written communication skills, including the ability to effectively engage with technical teams, business stakeholders, and government clients.

• Experience in presenting testing results, risks, and recommendations to management, customers, and project stakeholders.

• Strong analytical, organizational, and problem-solving abilities.

• Active Secret clearance is mandatory.

• U.S. citizenship is required.

• Experience testing applications developed on the Appian Platform, including enterprise or contract writing applications based on Appian.

• Familiarity with testing government procurement and acquisition systems, including data exchanges, interfaces, and business processes related to contract writing, financial applications, or other federal enterprise systems.

• Understanding of federal acquisition regulations and processes, including FAR and DFARS.

• DAWIA T&E Level 2 or higher, ISTQB Advanced, or equivalent testing certification.

• Knowledge of automated testing tools and frameworks, along with experience in supporting the transition from manual to automated testing.

• Experience with Army, DoD, Federal Government, or other regulated software programs.

• Proficiency in Appian application testing, functional configuration, or Appian release validation.

• Familiarity with defect tracking and collaboration tools such as Jira, GitLab, or similar platforms.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan with employer matching contributions.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.