Quality Assurance Analyst

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• The QA Analyst will be tasked with developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for various projects.

• Collaborate closely with different departments to execute and validate test cases based on quality standards, while suggesting modifications to established quality guidelines.

• Ensure that the final product adheres to fundamental quality benchmarks, is fully operational, and user-friendly.

• Document the complete quality testing process, detailing the program, evaluation, testing methods, and any enhancements made to the software.

• Create training materials and guide users on the proper use of the software.

• Design and implement testing plans for products to guarantee that all objectives are achieved.

• Identify procedures and scenarios necessary for the quality control of products and services.

• Conduct product reviews and communicate defects and errors to the development team.

• Relay quantitative and qualitative findings from test results to the development team.

• Oversee efforts to address product issues and monitor progress.

• Ensure that the final product meets all requirements and aligns with end-user expectations.

• Identify opportunities for improvement to enhance product efficiency.

• Research the current market for comparable products and analyze results.

• Implement and oversee test scripts to evaluate functionality, reliability, performance, and quality of the service or product.

• Recommend, execute, and monitor preventive and corrective actions to maintain quality assurance standards.

• Draft quality assurance policies and procedures.

• Investigate customer complaints and product-related issues.

• Collaborate with the team to develop new testing tools that streamline the troubleshooting process.

⛳️ Requirements

• A minimum of 2 years of experience in crafting clear, concise, and comprehensive test plans and test cases.

• Exceptional attention to detail.

• Strong analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• Creative and innovative mindset.

• Diligent and meticulous in approach.

• Experience in quality inspection, auditing, and testing.

• Proficient in documenting bugs, issues, evidence, or any other significant items to ensure requirements are met.

• In-depth knowledge of software QA methodologies, tools, and processes.

• Hands-on experience with both white box and black box testing.

• Practical experience with automated testing tools.

• Solid understanding of SQL and scripting.

• Familiarity with Agile/Scrum development processes.

• Experience in performance and/or security testing is a plus.

• Willingness to travel up to 20% of the time.

• Proficiency in English at an advanced level (80% - 90%).

🏝️ Benefits

• Employees have the option to work remotely.