Quality Analyst

📋 Description

• Lead or assist in the planning, analysis, and execution of Quality Assurance (QA) activities throughout the Software Development Life Cycle (SDLC).

• Ensure that the team's work is guided by clear acceptance criteria, which are developed and agreed upon by members of the scrum teams.

• Create, execute, and maintain manual test cases derived from user stories, functional specifications, and acceptance criteria.

• Conduct or analyze regression, performance, and validation testing; monitor and report defects.

• Validate integrations with backend systems, such as eligibility engines and document uploads.

• Carry out accessibility testing and ensure adherence to relevant policies.

• Collaborate with product managers, project managers, designers, developers, and test automation engineers to uphold high standards of service delivery.

• Document detailed, actionable bug reports including reproduction steps, screenshots, and comparisons of expected versus actual results.

⛳️ Requirements

• A minimum of 1 year of experience in manual testing of software products.

• Familiarity with QA methodologies, including manual, automated, integration, and performance testing.

• Strong analytical abilities for problem-solving, test planning, and risk assessment.

• Exceptional communication skills—both written and verbal, as well as interpersonal.

• Capability to work independently, manage multiple tasks, and adapt to evolving project requirements.

• Proficient documentation and test planning skills.

• A keen attention to detail.

🏝️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs.

• Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost.

• Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge.

• Company holidays — enjoy 12 paid federal holidays each year in addition to your regular PTO.

• Annual bonus — when Nava achieves its goals, eligible employees receive a performance-based annual bonus.

• Parental leave — paid time off for new parents, along with weekly meals delivered to your home.

• Wellness program — a comprehensive platform offering physical, mental, and emotional health resources and support tools.

• Virtual care — access to doctors online with no copay through UnitedHealthcare’s virtual visit program.

• Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest.

• 401(k) match — Nava matches 4% of your salary to help bolster your retirement savings plan.

• Flexible work — a remote-first environment with flexibility tailored to your schedule and responsibilities.

• Home office setup — company laptop and setup assistance provided through Staples for remote work needs.

• Utility support — monthly reimbursement to help offset eligible home office utility expenses.

• Learning opportunities — access to internal training programs and resources to enhance your professional skills.

• Development opportunities — LinkedIn Learning access and an annual budget for courses, tuition, and certifications.

• Referral bonus — receive rewards for referring exceptional candidates who join the Nava team.

• Commuter benefits — pre-tax commuter programs to assist with in-office travel when applicable.

• Supportive culture — a collaborative and remote-friendly team environment where individuals genuinely care.