QA Analyst – Salesforce, Mid-level

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Development of test cases: Formulate comprehensive test plans and test cases derived from business needs and functional specifications;

• Execution of tests: Conduct both manual and automated testing, encompassing regression, performance, and end-to-end integration tests with other systems;

• Management of defects: Detect, document, and communicate defects to the development team, and perform re-testing once corrections are made;

• Collaboration: Engage closely with developers, business analysts, and project managers in an Agile/Scrum context to ensure adherence to quality standards;

• UAT assistance: Take part in User Acceptance Testing to confirm that the solution aligns with business requirements from the perspective of the end-user;

• Improvement of processes: Aid in enhancing the overall quality of Salesforce solutions and associated processes;

• Data validation: Ensure data integrity during migration and integration activities;

• Additional routine responsibilities within the domain.

⛳️ Requirements

• Proven experience in quality assurance, with a strong understanding of testing principles in Salesforce;

• Familiarity with the architecture, data model, and security model of Salesforce Sales and Service;

• Robust analytical and problem-solving capabilities;

• Exceptional communication and teamwork skills;

• Experience in an Agile working environment is advantageous;

• Mandatory: Bachelor's degree in an exact sciences field, or a bachelor's degree in any discipline along with a postgraduate course (specialization, master's, or doctoral coursework) of 360 hours in Information Technology;

• Preferred: Salesforce Administrator certification;

• Salesforce Agentforce Specialist certification;

• Language requirement: Advanced conversational English (an interview will be conducted in this language).

🏝️ Benefits

• Medical insurance for employees and their dependents with national coverage (Bradesco or Unimed);

• Dental insurance with nationwide coverage;

• Meal or food allowance (based on employee preference);

• Childcare support;

• Life insurance for employees and their dependents;

• Gympass for employees and their dependents;

• EAP (Employee Assistance Program) providing: Financial assistance, Legal assistance, Social assistance, Psychological support (available 24/7);

• Discounts and special tuition rates with partner universities (Mackenzie, SENAC, FIA, FIAP, BBS Business School) and language schools (CNA, Cultura Inglesa, Wizard, CCAA, Indeed);

• Discounts on banking packages and preferential rates with Itaú and Bradesco;

• Payroll-deductible loan option, with repayments directly from salary;

• Reimbursement program for certain external certifications;

• Training: TCS offers training and development platforms, both remote and in-person, covering soft skills, technologies, and domains across over 15,000 topics;

• Length-of-service awards: TCS acknowledges employees' dedication and loyalty with awards at 3, 5, and 10 years, and every 5 years thereafter;

• Employee referral bonus for successful hires;

• TCS Fit4life - A program promoting physical exercise for employees, including scheduled online functional training;

• Opportunities for international experience: Depending on skills and business needs, you may qualify for positions abroad (within and outside Latin America);

• And more.