Provider Relations Lead Analyst

This is a fully remote position, open to applicants in Alabama, +17 more states.

📋 Description

• Manages the preparation of vendor invoices, ensuring that a complete, accurate, and timely invoice package is submitted to the Accounts Payable Team for payment.

• Reviews invoices for any deficiencies.

• Monitors the progress of vendor invoices.

• Investigates and resolves any billing discrepancies and errors.

• Handles escalated issues related to vendor invoices.

• Documents departmental policies, procedures, and work instructions.

• Provides operational support to assigned teams.

• Submits requests for updates to provider demographics and credentialing within operating systems.

• Develops and maintains controls related to reporting and operational responsibilities.

⛳️ Requirements

• Proficiency in Microsoft Excel is essential.

• A solid background in Medicare and Commercial processes is preferred.

• Strong understanding of National Ancillary programs is desirable.

• Familiarity with Accountable Relationship Tracker (ART) is preferred.

• A motivated, proactive self-starter who is results-oriented.

• Excellent verbal and written communication skills; able to engage with individuals at all levels.

• Experience with invoicing and accounts payable is highly beneficial.

• Capability to work both independently and collaboratively as part of a team.

• Proven ability to take ownership of tasks or projects and deliver exceptional results with minimal supervision.

• Demonstrated capacity to thrive in a fast-paced, multi-tasking environment with stringent deadlines.

• Strong analytical skills.

🏝️ Benefits

• Qualified applicants will be evaluated without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including, but not limited to, lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

• The Cigna Group maintains a tobacco-free policy and reserves the right to not hire tobacco/nicotine users in states where this is legally permissible.