Property Unit Manager

This is a fully remote position, open to applicants in Utah.

📋 Description

• Attract, retain, and nurture top-tier talent through proactive recruitment efforts; collaborate with management to establish and implement a comprehensive staffing strategy.

• Ensure effective orientation and onboarding processes.

• Oversee staff performance; execute strategies and plans to facilitate staff development; continuously identify and address training needs; provide regular performance feedback.

• Partner with management to design and implement effective training programs, performance development, and succession planning.

• Create and implement a strategic file management plan that ensures optimal file resolution and business outcomes.

• Offer face-to-face and written guidance to guarantee effectiveness, engagement, accuracy, and efficiency.

• Conduct quality file reviews in accordance with office and best practices guidelines.

• Execute strategies and initiatives aimed at enhancing file quality, customer service, and cost management.

• Cultivate and maintain strong relationships with colleagues, business partners, customers, agents, regulatory agencies, and others to achieve organizational objectives and foster improved outcomes.

⛳️ Requirements

• Bachelor’s Degree.

• Experience in claim management.

• High School Diploma or GED.

• A minimum of three years of claim-related work experience in at least one line of business.

• Valid Driver's License.

🏝️ Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage starting from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to the first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program, allowing Travelers to make an annual contribution into your 401(k) account when you make a payment toward your student loan. Additionally, you are eligible for a Pension Plan that is fully funded by Travelers.

• Paid Time Off: Begin your journey at Travelers with a minimum of 20 days of Paid Time Off each year, along with nine paid company holidays.

• Wellness Program: The Travelers wellness program includes tools, discounts, and resources designed to help you achieve your wellness goals and address caregiving needs. Furthermore, our mental health program offers access to free professional counseling services, health coaching, and other resources to support your daily life requirements.

• Volunteer Encouragement: We are deeply committed to the communities we serve and actively encourage our employees to engage. Travelers has a Matching Gift and Volunteer Rewards program that allows you to contribute to the charity of your choice.