Property Management Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Addressing tenant inquiries via email, phone, and maintenance requests

• Coordinating with maintenance vendors and managing work orders

• Overseeing lease renewals and handling lease documentation

• Evaluating rental applications and screening paperwork

• Advertising rental properties and arranging showings

• Assisting with the move-in and move-out processes

• Monitoring rent payments and following up on overdue accounts

• Managing communications with residents

• Updating property management software as needed

• Providing general administrative support to property managers

⛳️ Requirements

• Prior experience in supporting U.S. residential property management firms

• Exceptional verbal and written English communication skills

• Strong customer service orientation

• Highly organized with a keen eye for detail

• Comfortable engaging with tenants, vendors, and property owners

• Access to a reliable computer and high-speed internet connection

• Availability to work full-time during U.S. business hours