Property Loss Adjuster

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Strive to meet established activity targets while aiming to consistently decrease WIP throughout the year.

• Process all invoices and approve estimates within 5 working days of receiving or agreeing to them.

• Take charge of issuing interim fees during the claim life cycle as indicated centrally.

• Ensure full completion of all prepared site notes templates and related documentation within specified SLAs.

• Maintain the accuracy of data contained in Cq at all times.

• Assist in ensuring accurate management information by completing spreadsheets as required.

• Reduce elapsed times by promoting and maintaining a proactive approach to file management.

• Identify potential fraud cases and recoveries, referring them as appropriate within designated SLAs.

• Work towards ensuring correct policy interpretation and validation.

• Prepare, review, and approve reports for clients according to agreed SLAs and formats when appropriate.

• Ensure that files meet audit standards at all times.

• Collaborate with designated colleagues to proactively update customers and clients as necessary in line with agreed client SLAs.

• Take responsibility for adhering to agreed/documented procedures when addressing problems and complaints.

• Foster strong working relationships with clients and staff, both within and outside the Davies Group.

• Stay aware of business opportunities and refer all identified prospects to the Davies Group.

• Be responsible for handling out-of-hours calls to the Davies Group according to a pre-set rota.

⛳️ Requirements

• Extensive experience as a Property Loss Adjuster.

• Currently possess or be pursuing recognized professional qualifications at a diploma level.

• Demonstrated accuracy, attention to detail, and an analytical mindset.

• Strong verbal and written communication skills.

• Proven experience in organizing and managing one's own workload is essential.

• Ability to thrive in a fast-paced and dynamic environment, with flexibility to adapt to workload fluctuations.

• Excellent time management skills to meet short and changing deadlines.

🏝️ Benefits

• **Career & Purpose**

• Davies Innovation Lab

• Leadership training program

• Funding for professional qualifications

• Thrive at Davies; learning opportunities

• **Environmental & Social**

• The Davies Foundation

• Local charity funding

• Pennies To Heaven

• Employee Resource Groups

• Employee volunteering program

• **Financial Health**

• Pension with 5% employee and 5% employer contributions

• My Choices at Davies provides High Street discounts and a Financial wellbeing hub

• Life assurance: x4

• Refer a Friend program

• Cycle to Work Scheme

• Lease car salary sacrifice

• Davies Incentive Plan

• Enhanced maternity, paternity, and adoption pay

• **Mental, Physical & Emotional Wellbeing**

• Wellbeing center focusing on move, munch, money, and mind

• Discounts with hundreds of UK retailers

• EAP with a 24/7 confidential helpline

• 25 days of holiday, increasing to 26 days after 5 years and 27 after 10 years

• Flexible working arrangements

• Dress for your day policy

• Inclusive employment policies, including Menopause, fostering friendly, fertility, sabbatical policy, and support for baby loss and miscarriage

• Flexible benefits such as a holiday purchase plan and the opportunity to buy a health cash plan and BUPA dental plan