Property & Energy Claims Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Aids clients in submitting claims to carriers, offering guidance on emergency service management and the initial claim documentation process.

• Evaluate and recommend additional resources such as restoration firms, engineering consultants, or claim preparation services to clients.

• Assist clients in managing their cash flow by advocating for early advance payments and ongoing partial payments as requested.

• Anticipate potential challenges throughout the process and communicate these to both the client and the adjustment team.

• Offer advice and insights regarding carrier coverage positions.

• Advocate on behalf of the client when faced with unfavorable coverage positions.

• Oversee client claims to facilitate timely and equitable settlements through appropriate follow-up and negotiation techniques.

• Provide updates to the Risk Solutions placement team regarding client claim statuses when requested.

• Give feedback to the placement team concerning any identified coverage issues or concerns.

• Create Service Plans for claims management tailored to client requirements.

• Contribute to the Practice's growth through personal input, mentoring and coaching junior team members, and sharing success stories with the internal team and clients as appropriate.

• Offer support and assistance for new business development and RFPs.

• Build and sustain relationships with clients, independent adjusters, and vendors for the benefit of our clients.

• Stay informed on changes within the marketplace.

• Participate in required training sessions, courses, etc., to maintain up-to-date skills and uphold your broker’s license.

• Ensure confidentiality of processed information is upheld.

• Adhere to all company policies and procedures.

• Perform other assigned duties as needed.

⛳️ Requirements

• A Bachelor’s degree in areas such as Business, Risk Management, or equivalent experience of 8-10 years in the insurance field.

• Must possess or be eligible to obtain the requisite state broker's licenses.

• Capability to prioritize tasks and manage time efficiently.

• Ability to exercise initiative and sound judgment to complete tasks accurately with minimal errors; must have strong critical thinking skills.

• Proven ability to establish and maintain effective working relationships and function well within a team environment.

• Exceptional interpersonal and customer service abilities.

• Skill in leading client and/or market discussions effectively.

• Strong listening skills.

• Proficient in using personal computers, including data entry, word processing, and spreadsheet applications.

• Competent in Microsoft PowerPoint, Word, and Excel.

🏝️ Benefits

• Excellent growth and advancement opportunities.

• Competitive salary commensurate with experience.

• Discretionary time off.

• Comprehensive benefits package: health, dental, vision, etc.

• Employee Stock Program.

• Education Assistance Program offering tuition reimbursement and student loan repayment support.

• Health Benefits including Medical/Rx, Dental, Vision, Life Insurance, and Disability Insurance.

• Financial Benefits comprising ESPP, 401k, Student Loan Assistance, and Tuition Reimbursement.

• Mental Health & Wellness support including free mental health services and enhanced advocacy.

• Additional benefits such as Paid Time Off, holidays, preferred partner discounts, and more.