Property Claims Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct investigations, evaluations, negotiations, and resolutions of commercial property claims.

• Create and execute strategies for resolving moderate to high-severity and complex commercial property claims.

• Manage claim volumes as required.

• Collaborate with various team members within Coterie on processes, products, projects, insurance, and enterprise initiatives.

• Examine claims and analyze insured materials, documents, and reports.

• Identify and evaluate coverage issues.

• Draft letters outlining coverage positions.

• Engage coverage counsel when necessary and review their opinions and analyses.

• Formulate strategies for coverage issues that align with the overall claim-handling approach.

• Assess coverage and damages to estimate and recommend reserves appropriately.

• Maintain claim diaries and record reserves in a timely manner.

• Address inquiries from insured parties, counsel, underwriters, brokers, and senior management.

• Negotiate resolutions for claims.

• Oversee risk transfer, subrogation, additional insured, and contractual indemnity matters.

• Prepare and deliver both written and oral reports to senior management regarding claim evaluations and reserve recommendations.

⛳️ Requirements

• Availability to work core hours from Monday to Friday, 8:00 am to 5:00 pm in your time zone; additional off-hours may be required.

• A minimum of 5 years of experience with an insurance company and/or insurance claims loss adjustment service provider focusing on property and casualty claims.

• Extensive knowledge of the insurance industry and claims operations, especially in commercial property and casualty claims.

• Understanding of policy construction and ISO Commercial BOP forms.

• Proper adjuster licensing in all relevant states.

• Familiarity with legal concepts and processes.

• Outstanding written and verbal communication, influencing, evaluation, negotiation, listening, and interpersonal skills.

• Strong organizational and time management abilities.

• Capability to engage in active strategic discussions.

• Excellent collaboration skills; self-driven and proactive.

• Ability to distill daily work into trends, themes, successes, and opportunities over time.

• Strong negotiation and persuasion skills.

• Exceptional interpersonal and client service abilities.

• Capacity to work independently in a dynamic, fast-paced environment.

• Practical experience and proficiency with Microsoft Office.

• Applicants must be authorized to work in the United States without current or future visa sponsorship.

• A college degree is preferred.

• AIC and PTC designations are advantageous.

🏝️ Benefits

• Fully remote work environment.

• Health insurance provided through Aetna, with 100% of premiums covered.

• Dental and vision insurance through Guardian, with 100% of premiums covered.

• Basic life insurance with 100% of premiums covered.

• Flexible spending account (FSA) or health savings account (HSA).

• 401K plan offering up to a 4% match and immediate vesting.

• Flexible PTO policy allowing for up to 4 weeks in the first 12 months; typically up to 5 weeks per calendar year thereafter.

• 12 company-paid holidays each year.

• Annual stipend for continuing education.