Property Claims Adjuster

This is a fully remote position, open to applicants in Montana.

📋 Description

• Conduct both virtual and on-site investigations by visiting policyholders’ homes to evaluate property damage, ascertain liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess claims-related damage and generate estimates in a paperless setting.

• Analyze and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Perform tasks independently, with a direct impact on management decisions.

• Serve as a company representative in public engagements, upholding a professional demeanor that aligns with management standards.

• Regularly interact with a diverse range of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Utilize strong customer service abilities to negotiate with policyholders for claim settlement.

• Undertake additional responsibilities as assigned.

• Advocate for safety consistently and adhere to safety/ergonomic standards as outlined in applicable company manuals.

• Employees assigned to the Catastrophe team will be expected to travel away from their residence for specified durations, typically lasting 2-3 days.

⛳️ Requirements

• High School diploma or equivalent is required.

• Exceptional customer service experience, preferably in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Outstanding communication skills – both verbal and written.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Competent with smartphones and various applications.

• Willingness to learn about insurance policies and property damage comprehensively to understand how coverage applies to specific losses.

• Outgoing personality that enjoys engaging with a wide array of individuals, including policyholders, claimants, agents, witnesses, and fraud investigators.

• Valid driver's license and must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check, as this position may involve the use of a company vehicle.

🏝️ Benefits

• Paid training through the award-winning and industry-leading University of Farmers.

• Comprehensive Total Rewards Benefits Package: 401K and competitive starting salary.

• Opportunities for rapid growth and management positions for motivated individuals through education, mentorship programs, and inspirational leadership at a company you can take pride in.

• Bonus opportunity based on company and individual performance.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid time off.

• Paid parental leave.

• Tuition assistance.