Promotions Manager, Power Packs

This is a fully remote position, open to applicants in California.

📋 Description

• Create and implement promotional campaigns across digital and eCommerce platforms.

• Identify promotional opportunities through data analysis and research.

• Design promotions and target specific customer groups utilizing customer segmentation.

• Execute campaigns via the internal promotions engine and CRM systems.

• Oversee and maintain the promotional roadmap and calendar for the entire year.

• Collaborate with stakeholders to ensure promotions align with broader business objectives.

• Monitor KPIs including incentive costs, GMV, contribution margin, customer engagement, and repurchase rates.

• Develop and conduct A/B tests to enhance promotional programs.

• Assess post-campaign performance and integrate actionable insights into future campaigns.

• Establish repeatable promotional models and scalable frameworks.

• Work in partnership with marketing, CRM, legal, business operations, and analytics teams.

• Create assessment frameworks and report on campaign performance and outcomes.

• Ensure adherence to compliance and quality standards.

• Take ownership of promotional design, implementation, and execution while contributing to long-term strategy.

• Report directly to the Senior Director of Growth & Retention.

⛳️ Requirements

• 3-5 years of experience in digital marketing or CRM.

• Strong project management capabilities with a proactive, execution-oriented approach.

• Highly analytical, skilled in interpreting performance metrics, conversion rates, and ROI from raw data.

• Comfortable leading both strategic planning and end-to-end program execution.

• Familiarity with content management systems.

• Ability to excel in a fast-paced, entrepreneurial environment.

• Excellent presentation and stakeholder communication skills.

• Preferred: Knowledge of CRM platforms (e.g., Iterable, Braze).

• Preferred: Experience with incentive/loyalty platforms (e.g., Talon.One).

• Preferred: Familiarity with the trading card or collectibles industry.

• Must be legally authorized to work in the United States; Collectors uses e-Verify for validation.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Fertility assistance.

• Commuter assistance.

• Educational assistance benefits.

• Competitive 401k matching plan.

• Paid vacation.

• Ten company-paid holidays.

• Employee discounts on select grading services for approved submissions.

• Flexible schedules with various shift options.

• Celebrations, holiday events, and team-building activities.