PromoMats and Commercial Platforms Solution Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the architecture of solutions, facilitate design workshops, make technical decisions, and oversee implementation governance.

• Act as the technical subject matter expert for Veeva PromoMats and other related Veeva Vault commercial and medical applications.

• Transform business and compliance requirements into scalable technical designs and configurations.

• Design and manage the configuration of PromoMats, including document lifecycles, workflows, metadata, objects, security, reporting, and deployment.

• Establish and oversee integrations between PromoMats, Salesforce CRM, digital channels, marketing platforms, identity systems, customer reference data, MDM, analytics platforms, and external agency solutions.

• Create and maintain solution architecture diagrams, technical specifications, configuration documentation, SOPs, and operational procedures.

• Assist with the migration of promotional content, metadata mapping, reconciliation, and the design of the MLR process.

• Evaluate deliverables from implementation partners to ensure technical decisions are in line with Cristcot standards and business goals.

⛳️ Requirements

• A Bachelor’s degree in Information Technology, Computer Science, Life Sciences, Business, or a related discipline.

• Over 5 years of experience in implementing, configuring, or supporting Veeva Vault commercial solutions.

• At least one complete end-to-end implementation of Veeva PromoMats.

• Practical experience with Vault configuration, document lifecycles, workflows, metadata, objects, security, reporting, and deployment.

• Familiarity with PromoMats content migration and MLR process design.

• Experience in integrating Veeva Vault applications with Salesforce CRM.

• Background in supporting commercial organizations within the pharmaceutical, biotechnology, medical device, or other life sciences sectors.

• A solid understanding of commercial processes such as CRM, customer engagement, promotional review, customer data management, sales enablement, and commercial analytics.

• Experience in supporting pre-commercial or commercial launch activities.

• Knowledge of FDA promotional requirements, system validation practices, and 21 CFR Part 11.

• Strong skills in analysis, communication, documentation, and stakeholder management.

• Experience collaborating with external implementation partners and outsourced commercial organizations is preferred.

• Preference for candidates with experience in Veeva OpenData, MedComms, Publications, HCP/HCO reference data, MDM, and affiliation data.

• Ability to juggle multiple priorities in a dynamic environment.

• Willingness to travel up to 10%, as needed.

🏝️ Benefits

• Health insurance

• Flexible work arrangements