Project Manager – Transit Technology, Mobility Programs

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Oversee the delivery of fare collection, payment, and mobility technology initiatives throughout North America

• Manage comprehensive project lifecycle processes from initiation to deployment and transition to ongoing operations

• Coordinate with cross-functional teams, including engineering, solutions engineering, operations, customer success, vendors, and third-party collaborators

• Ensure active management of project scope, schedule, budget, risks, and deliverables throughout the lifecycle

• Facilitate operational readiness, deployment planning, testing coordination, and customer onboarding processes

• Create and maintain detailed integrated project schedules across multiple concurrent workstreams

• Monitor milestones, dependencies, critical path activities, and resource allocations

• Promote schedule governance and proactive issue resolution to adhere to delivery timelines

• Assist in capacity planning and coordination among geographically dispersed teams

• Establish strong working relationships with transit agency stakeholders, partners, vendors, and internal teams

• Lead regular customer governance meetings, steering committees, and reporting activities

• Aid in executive-level communications and stakeholder alignment throughout project execution

• Guide customers through operational and organizational changes tied to modernization initiatives

• Proactively identify, manage, and escalate project risks, dependencies, and issues

• Support tracking of project finances, forecasting, margin management, and governance for change requests

• Collaborate with commercial teams to assist in scope definition, implementation planning, and delivery estimates for new opportunities and expansions

• Ensure projects are executed with strong operational discipline and commercial accountability

• Contribute to the development of delivery standards, governance frameworks, implementation playbooks, and operational best practices

• Enhance project management processes, reporting standards, scheduling methodologies, and customer delivery strategies across the North America business

⛳️ Requirements

• 4 - 8+ years of project management experience in SaaS, payments, mobility, transit, transportation, or enterprise technology settings

• Proven experience in delivering complex technical integrations or digital transformation projects

• Strong capabilities in schedule management across various projects and workstreams

• Experience managing customer-facing delivery engagements and relationships with executive stakeholders

• Familiarity with Agile, Waterfall, or hybrid delivery methodologies

• Proficient with project management tools such as MS Project, Smartsheet, Jira, Confluence, or similar platforms

• Strong knowledge of Google Suite

• Excellent presentation, reporting, and communication skills

• Ability to prioritize competing tasks in fast-paced delivery environments

• Experience in supporting systems integrations, API-based platforms, cloud deployments, or enterprise software implementations

• PMP certification required

• Agile certification and/or relevant experience preferred, but not mandatory

• Highly Valued Experience:

• Experience in public transit or fare collection

• Familiarity with payments, financial systems, or mobility technology

• Experience working with government or public-sector organizations

• Experience coordinating third-party vendors or system integrators

• Background in operational readiness, change management, or customer migration

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability