Project Manager – Processes & Backoffice

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Organize and allocate the team's backlog of requests, establishing and prioritizing tasks with clear ownership and deadlines.

• Monitor the progression of activities, identify bottlenecks, and address obstacles before they escalate.

• Convert requests from leadership (often vaguely defined) into precise scopes and actionable tasks for the team.

• Observe productivity and quality metrics, suggesting ongoing process enhancements.

• Assist the financial/back-office operations during peak periods (e.g., ensuring timely completion of payments, reconciliations, and issuances), addressing minor bottlenecks as necessary.

• Aid in designing and documenting processes to enable organized scaling of operations.

• Act as a management reference for the team, fostering momentum, alignment, and a focus on results.

⛳️ Requirements

• Demonstrated experience in project, process, and/or personnel management (has led, coordinated, or organized a team's efforts).

• Organized and analytical mindset — enjoys engaging with data, metrics, and workflows, while enhancing efficiency.

• Proficient in task/project management tools (e.g., ClickUp, Asana, Monday, Jira, or similar).

• Excellent communication skills and the ability to coordinate individuals with firmness and respect — the team should regard you as a reliable point of reference.

• Ability to independently resolve issues and “put out fires” while maintaining an emphasis on organization and process.

• Mid to senior-level: Hands-on operational experience along with day-to-day team leadership.

🏝️ Benefits

• 100% remote work.

• Informal, dynamic environment with genuine opportunities to build and enhance processes.

• Health insurance.

• Dental plan.

• Meal allowance.

• Development allowance.

• Life insurance.