Project Manager – Operations Lead

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Supervising the daily execution, coordination, and administration of program operations that facilitate extensive federal transition assistance services.

• Delivering operational guidance for geographically distributed teams across various installations throughout the globe.

• Ensuring uniform service delivery, staffing availability, scheduling alignment, and operational preparedness.

• Acting as a primary point of contact between Government leadership, regional management teams, and on-site personnel.

• Managing workforce operations, evaluating performance metrics, and supporting staffing and deployment processes.

• Monitoring operational risks and guaranteeing the continuity of services across all designated locations.

• Overseeing operational reporting, enhancing communication among stakeholders, and aiding in training and onboarding programs.

• Executing quality assurance and process enhancement initiatives, facilitating issue resolution, and upholding high standards of customer service and mission success.

⛳️ Requirements

• A minimum of 6 years of relevant experience.

• Bachelor's degree in a related discipline.

• Demonstrated experience in managing daily operations of a distributed workforce.

• Capability to issue directives and schedules essential for effective project management.

• Proficiency in handling competing deadlines.

• Background in supporting intricate projects and transformation initiatives within the federal government.

• Comfort in managing complex client relationships.

• Ability to secure and maintain a public trust clearance.

• Legal authorization to work in the United States.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Paid time off and holidays.

• Professional development and training opportunities.