Project Manager, NetSuite Consulting

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the advocate for the Client throughout the engagement.

• Oversee the complete NetSuite implementation lifecycle across all stages: Plan, Design, Build, Verify, Deploy, and Transition.

• Manage project scope, timelines, work breakdown structures, resource allocation, and budgeting.

• Lead client project status meetings and collaborate with the Engagement Manager during monthly steering committee meetings.

• Handle change control processes and manage both client and project team expectations; ensure that non-standard features are documented and evaluated prior to implementation.

• Provide assistance and support for client change management initiatives.

• Ensure the quality management of communications and deliverables.

• Maintain daily time entries in 15-minute increments with detailed notes that differentiate between online (client-facing) and offline work; review and approve consultant time for assigned engagements before billing is finalized.

• Manage weekly utilization planning and forward forecasting for yourself and assigned consultants; escalate any risks related to utilization or capacity at least two weeks ahead of time.

• Keep the project task list as the definitive source of truth; update the project plan at least once a week, with updates completed prior to status meetings.

• Maintain the RAID log in Smartsheet; log new items within 24 hours of identification and review them during each status and steering committee meeting.

• Identify project risks proactively before they escalate into issues; escalate them in writing with documented impacts on scope, timeline, and budget.

• Acknowledge internal coaching, EM direction, and communications with the client within 24 business hours, even if full resolution takes longer.

• Report budget consumption weekly by stage, activity code, and resource.

• Utilize and apply BPC's AI-augmented delivery tools across project management tasks, including planning, governance, RAID management, status reporting, and knowledge capture; provide feedback on observations, exceptions, and improvements to the firm.

• Actively delegate tasks to junior resources to aid their development, enhance project economics, and allow senior resources to focus on higher-value contributions.

• Engage in Velocity missions and contribute to firm improvement initiatives.

• Submit reusable artifacts (like templates, playbooks, lessons learned, and methodology contributions) to the firm’s knowledge management at the end of each engagement.

• Acquire new skills, industries, PM tools, and NetSuite product knowledge as required for customer engagements.

⛳️ Requirements

• Bachelor's or advanced degree in Business, Accounting, Computer Science, or Information Systems.

• Over 3 years of experience managing ERP implementations.

• Proven operational reliability, including timely time entry, precise forecasting, and consistent follow-through on coaching as a foundational skill.

• Excellent interpersonal communication, conflict resolution, and change management abilities.

• Strong organizational, project management, and time management skills.

• Capability to effectively manage client and team interactions and communicate with both technical and non-technical audiences.

• Solid background in managing projects within a consulting services or other professional services environment.

• Ability to work efficiently and effectively in a virtual setting and feel comfortable leading on-site client workshops.

• Experience managing projects with teams of 5 or more across multiple workstreams.

• Comfort with working in an AI-augmented delivery model and contributing to its development.

🏝️ Benefits

• Health insurance.

• 401k with company match up to 6%.

• Dental, vision, life insurance, and accidental death and dismemberment coverage.

• Coverage for approved training, continuing education, skills development, and professional certification programs.