Project Manager – Learning & Development

This is a fully remote position, open to applicants in New Mexico, +2 more states.

📋 Description

• Oversee client engagements from initiation to conclusion or ongoing managed-service delivery.

• Tailor ELB Learning's production methodology to suit each specific engagement.

• Create and uphold project plans, timelines, budgets, and documentation within Planview.

• Track project advancement and modify schedules as necessary.

• Manage changes in scope and facilitate change management processes.

• Act as the main point of contact for assigned clients on a daily basis.

• Conduct kickoff meetings, status calls, milestone reviews, and manage project communications.

• Establish trusted relationships with clients through proactive communication.

• Manage client expectations throughout the entire project lifecycle.

• Coordinate efforts of Instructional Design, Creative, Development, Quality Assurance, and Learning Strategy teams.

• Ensure that work flows smoothly across departments.

• Identify and eliminate obstacles to the project.

• Escalate risks and issues when deemed necessary.

• Monitor project finances, forecasts, and resource utilization.

• Detect financial risks and suggest corrective measures.

• Deliver projects within the approved scope, schedule, and budget.

• Recognize and manage project risks.

• Develop mitigation strategies and oversee issue resolution.

• Ensure all necessary ID, Creative, Development, and QA reviews are completed prior to client delivery.

• Oversee the delivery of federal, state, local government, and educational contracts.

• Create and maintain integrated project schedules, Gantt charts, milestones, dependencies, and critical paths.

• Prepare monthly status reports and other contract-related deliverables.

• Monitor project funding and budget utilization.

• Assist with contract modifications and changes in scope.

• Lead customer status meetings and technical reviews with government stakeholders.

• Conduct onsite visits to government and military facilities as required.

• Maintain project documentation to meet audit and compliance standards.

• Keep accurate project documentation and reporting.

• Facilitate project retrospectives and wrap-up meetings.

• Propose and implement ongoing process improvements.

• Support the consistent application of ELB Learning's production management standards.

⛳️ Requirements

• Bachelor's degree in Business, Education, Project Management, or a related field (or equivalent professional experience).

• Demonstrated experience in managing projects or production within the learning and development sector.

• Working knowledge of instructional design principles and eLearning production processes.

• Strong organizational and project management capabilities.

• Proficient in project management software and collaboration tools.

• Exceptional written and verbal communication skills.

• Ability to juggle multiple priorities in a dynamic environment.

• Strong analytical, critical thinking, and problem-solving abilities.

• Experience collaborating effectively with cross-functional teams.

• 3+ years of experience managing projects under U.S. Government contracts, either as a prime contractor or subcontractor.

• Proven track record in producing recurring government deliverables, such as monthly status reports, integrated schedules, and executive briefings.

• Proficient in using Microsoft Project, Smartsheet, or similar scheduling tools to develop and maintain Gantt charts.

• U.S. Citizenship with the ability to successfully undergo a federal background investigation.

• Willingness to travel approximately 25%, including visits to client sites and military installations.

• Familiarity with Learning Management Systems (LMS) is preferred.

• Preference for candidates located in Texas, New Mexico, or Oklahoma; strong applicants from other parts of the continental U.S. will also be considered.

• Active (or recently active) Secret Security Clearance or higher is preferred.

• Military service or prior experience as a U.S. Government civilian is preferred.

• Experience in supporting federal learning and development programs is preferred.

🏝️ Benefits

• Collaborative team environment.

• Opportunity to collaborate with instructional designers, creatives, developers, strategists, and quality professionals.

• Engage in impactful projects for enterprise and public sector clients.