Project Manager, Clinical Lab Equipment Implementation

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Overseeing cross-functional teams to guarantee timely delivery of instrumentation and effective installation/training for clients.

• Preparing clients for successful implementations and conveying project milestones to them.

• Fostering productive and proactive relationships by engaging with various members across different functions within the organization.

• Managing multiple projects simultaneously and establishing long-term customer relationships as the primary point of contact after a product sale.

• Identifying customer requirements to educate and promote value-added services that contribute to long-term customer success.

⛳️ Requirements

• Bachelor’s Degree or equivalent in a Business or Health Science field.

• Demonstrated track record of success with a robust background in Sales Operations or Customer Support.

• Experience in a customer-facing support role.

• Willingness to travel 20%, including overnight stays, within North America.

• Must possess a valid driver’s license with a satisfactory driving record.

• Possession of a Project Management Accreditation such as PMP or Prince 2 is advantageous.

• Background in the Life Science sector with Lab Automation instrumentation.

• Familiarity with Microsoft Apps and DBS tools like PSP, value stream mapping, and process flow charts is a plus.

• Knowledge in networking (e.g., TCP/IP, DNS, troubleshooting), Windows security (Active Directory, Group Policy, access control), and experience with Laboratory Information Systems (LIS) is desirable.

🏝️ Benefits

• Paid time off.

• Medical/dental/vision insurance.

• 401(k) plan.

• Remote work options.