Project Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Assist in the planning and execution of customer-facing programs or designated workstreams.

• Take ownership of assigned program components (such as workstreams, phases, or customer engagements) under the supervision of a senior program or delivery lead.

• Convert customer requirements and delivery plans into distinct tasks, milestones, and tracking artifacts.

• Facilitate activities among cross-functional teams, which include Professional Services, Product, Engineering, and Customer Success.

• Maintain program artifacts including delivery plans, RAID logs, status reports, and customer communications.

• Recognize delivery risks, issues, and dependencies, escalating them with clear context and recommendations.

• Assist in customer communication and delivery governance initiatives.

• Contribute to the ongoing enhancement of delivery practices, tools, and templates while building domain expertise.

⛳️ Requirements

• Foundational experience in program, project, or delivery roles.

• Excellent organizational, planning, and coordination abilities.

• Capability to manage tasks autonomously within a defined scope.

• Proficiency in handling multiple workstreams simultaneously and prioritizing effectively.

• Strong written and verbal communication skills.

• Comfort in working within customer-facing or delivery-focused environments.

• Experience in supporting customer delivery or Professional Services engagements.

• Familiarity with program or project management methodologies and tools (experience with SmartSheet is preferred).

• Proven interest in specializing in program or customer delivery management.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Collaborative and inclusive work environment.