
Project Manager
Posted May 11

Posted May 11
This is a fully remote position, open to applicants in India.
• Assist in the planning and execution of customer-facing programs or designated workstreams.
• Take ownership of assigned program components (such as workstreams, phases, or customer engagements) under the supervision of a senior program or delivery lead.
• Convert customer requirements and delivery plans into distinct tasks, milestones, and tracking artifacts.
• Facilitate activities among cross-functional teams, which include Professional Services, Product, Engineering, and Customer Success.
• Maintain program artifacts including delivery plans, RAID logs, status reports, and customer communications.
• Recognize delivery risks, issues, and dependencies, escalating them with clear context and recommendations.
• Assist in customer communication and delivery governance initiatives.
• Contribute to the ongoing enhancement of delivery practices, tools, and templates while building domain expertise.
• Foundational experience in program, project, or delivery roles.
• Excellent organizational, planning, and coordination abilities.
• Capability to manage tasks autonomously within a defined scope.
• Proficiency in handling multiple workstreams simultaneously and prioritizing effectively.
• Strong written and verbal communication skills.
• Comfort in working within customer-facing or delivery-focused environments.
• Experience in supporting customer delivery or Professional Services engagements.
• Familiarity with program or project management methodologies and tools (experience with SmartSheet is preferred).
• Proven interest in specializing in program or customer delivery management.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Flexible work arrangements to support work-life balance.
• Collaborative and inclusive work environment.
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