This is a fully remote position, open to applicants in Michigan.

• The Project Manager acts as a strategic builder and change agent, overseeing several remote hospitality locations.

• Develops and executes scalable systems, enhances performance, and ensures adherence to corporate, regional, and client standards.

• Guides cross-functional teams, establishes operational frameworks, and promotes a culture of innovation and accountability.

• Standardizes SOPs, reporting tools, and service models across various sites.

• Spearheads change management initiatives to enhance service delivery and efficiency.

• Tracks KPIs and mentors site leaders to achieve targets.

• 1–3 years of experience in project coordination, service delivery, or operations within the telecommunications or managed services sector.

• Fundamental understanding of telecom and network services such as Ethernet, SD-WAN, GPON, or firewalls.

• Familiarity with carrier coordination, provisioning, or circuit ordering processes.

• Comfortable engaging with multiple vendors and comprehending carrier timelines.

• Proficient in using project tracking tools, ticketing systems, or internal databases.

• Strong organizational abilities and meticulous attention to detail.

• Excellent written and verbal communication skills.

• Capable of managing various tasks and adapting to shifting priorities.

• Opportunities for professional development and career advancement.

• Competitive salary and comprehensive benefits package.

• Flexible work environment and supportive team culture.

Project Manager

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