Project Manager

📋 Description

• Take responsibility for the entire project lifecycle of assigned software implementation initiatives, from initiation to go-live and hypercare.

• Create and uphold comprehensive project plans, timelines, resource allocations, and status updates.

• Act as the main point of contact for clients, managing their expectations, addressing escalations, and ensuring alignment.

• Coordinate with cross-functional internal teams, including Solutions Engineering, Product, and Support.

• Proactively identify, document, and manage project risks, issues, and dependencies.

• Lead client workshops, requirements sessions, and steering committee meetings.

• Monitor and report on project health metrics, escalating concerns to leadership when projects are at risk.

• Oversee project scope and change control processes to safeguard delivery timelines and budgets.

• Contribute to the ongoing enhancement of PS delivery methodologies and playbooks.

⛳️ Requirements

• Bachelor’s degree is required; PMP, CAPM, or equivalent certification is preferred.

• 3–6 years of project management experience, preferably in software implementation or professional services.

• Proven experience in managing client-facing enterprise software deployments.

• Experience in banking, insurance, credit unions, or financial services is highly desirable.

• Proficient in project management tools such as Asana, Smartsheet, Microsoft Project, or Jira.

• Excellent communication and presentation skills, with the ability to engage both technical and executive audiences.

• Experience with accounting, ERP, or financial software is highly advantageous.

• Comfortable working in a remote-first, distributed team environment.

🏝️ Benefits

• Paid holidays and time off.

• 401(k) Plan with company contributions.

• Health and dental insurance coverage.

• Life and disability insurance.

• Vision discount plan.