Project Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Independently oversee and direct several intricate projects from start to finish, ensuring timely delivery, adherence to scope, and budget compliance.

• Maintain a high billable time percentage (80%) while supervising project teams and optimizing resource utilization.

• Act as a proactive consultant, discovering opportunities for project savings, optimizing timelines, and managing changes in project scope.

• Skillfully manage project dependencies, critical paths, and workback plans, ensuring that risks are identified, documented, and mitigated effectively.

• Function as a trusted advisor to clients, adeptly managing difficult communications and fostering strong, long-lasting relationships.

• Identify and pursue opportunities to enhance client relationships, resulting in increased billable work.

• Clearly communicate complex requirements and project modifications to clients, ensuring alignment on objectives and expectations.

• Mentor and support fellow project managers, sharing expertise in project management best practices, tool usage, and risk management.

• Lead project retrospectives to pinpoint opportunities for improvement and recommend process changes to boost team performance.

• Actively participate in developing internal templates, documentation, and processes to enhance project management practices.

• Showcase expert knowledge of Shopify, including content management, data migrations, and integrations with systems such as PIM and ERP.

• Use and coach others on Atlassian tools (Jira, Confluence), time management tools (Productive), and other common project management software (Gdrive, Smartsheet, Front, Notion).

• Stay informed about industry trends and best practices, applying this knowledge to enhance project outcomes and client satisfaction.

⛳️ Requirements

• Bachelor's degree in a relevant field or equivalent experience.

• Extensive experience in project management, especially within ecommerce or digital product environments.

• Expert knowledge of Shopify, including admin management, data migrations, and integrations.

• Outstanding written and verbal communication skills, with the capability to manage challenging client interactions independently.

• Self-motivated and proactive, able to work independently and lead projects with minimal supervision.

• Open to feedback and dedicated to continuous improvement, both personally and within the team.

• A dependable and reassuring collaborator, with a strong emphasis on team success and client satisfaction.

• Strong knowledge of Liquid, Javascript, React, Tailwind CSS, GraphQL, REST.

• Experience with JIRA/Confluence or other ticket management systems.

• 2-3 years of experience in eCommerce.

• Strong organizational and problem-solving abilities.

• Proficient in writing software documentation.

• Strong understanding of software development lifecycle and methodologies.

• Ability to thrive in a team environment.

• Capacity to clearly explain complex systems to other team members and gain buy-in.

• Manages personal workload on a weekly basis.

• Consistently produces high-quality work on time.

• Exhibits above-average productivity.

🏝️ Benefits

• We are an Equal Opportunity employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.