This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the effective launch and execution of a comprehensive array of HR surveys, encompassing McLean & Company’s Employee Engagement, New Hire, Exit, and Management & Governance surveys.

• Facilitate client scoping discussions to comprehend client objectives and requirements, and develop a detailed project plan.

• Design and conduct tests for surveys.

• Initiate surveys and address any participant inquiries or concerns.

• Utilize proprietary survey software to meet the diagnostic needs of clients effectively.

• Uphold quality assurance and control measures.

• Respond to client inquiries and manage client expectations while ensuring exceptional customer service standards.

• Recognize and pursue opportunities for enhancing processes.

⛳️ Requirements

• 1-3 years of relevant experience

• Bachelor’s degree

• Advanced proficiency in the Microsoft Suite, particularly Excel, Word, and PowerPoint

• Background in employee surveys and/or research

• Familiarity with survey software

• Knowledge of quality assurance methodologies

• Experience with Salesforce

• Acquainted with agile project management techniques

• Experience or familiarity with HR practices

🏝️ Benefits

• Competitive salary and compensation package

• Opportunities for professional development and growth

• Supportive work environment with a focus on employee well-being