Project Coordinating Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee the daily functions of the Project Coordinating and Field Technician Departments.

• Lead and manage department staff, including scheduling, task assignments, delegation, and performance evaluation.

• Coordinate and prioritize field projects to guarantee timely completion.

• Serve as a liaison among project coordinators, field technicians, clients, laboratories, and internal teams.

• Manage client communication, project updates, clearance results, technical inquiries, pricing, proposals, and service-related issues.

• Analyze and interpret laboratory results and technical findings.

• Supervise the preparation, review, and approval of reports, reporting tables, invoices, emails, and other client deliverables.

• Collaborate with laboratories regarding sample analysis, results, turnaround times, and project timeline challenges.

• Cross-train team members and create efficient operational workflows.

• Conduct department meetings, track project progress, identify bottlenecks, and resolve issues related to deadlines or client satisfaction.

• Train, mentor, and provide constructive feedback to team members.

• Address complex operational and client-related issues in a fast-paced environment.

• Maintain client relationships and ensure customer satisfaction.

• Assist the Operations Director with departmental planning, resource distribution, and process enhancements.

• Be available to work outside of regular business hours, including occasional Saturdays, as needed to meet operational deadlines.

⛳️ Requirements

• A Bachelor's degree from an accredited four-year institution.

• At least 2 years of experience in the environmental sector or a related field.

• Previous experience in supervising staff and managing departmental operations, schedules, and workloads.

• Strong project coordination and organizational abilities, capable of juggling multiple projects and competing priorities.

• Excellent leadership, delegation, and decision-making capabilities.

• Superb verbal and written communication skills, demonstrating a professional and client-service-oriented demeanor.

• Ability to effectively communicate with clients, field technicians, laboratories, homeowners, and internal teams.

• Familiarity with environmental testing, laboratory analysis, and associated technical concepts.

• Experience in reviewing and interpreting laboratory results, technical reports, and other project documentation.

• Strong attention to detail and accuracy in reviewing reports, invoices, emails, and client deliverables.

• Proficiency in Microsoft Word, Excel, and PowerPoint.

• Capability to learn company databases, project management systems, and other software applications.

• Ability to perform effectively under pressure, resolve problems swiftly, and adapt to shifting priorities.

• Experience in training, mentoring, and developing team members.

• Proficiency in English at the B2 level or above.

• High standards of professionalism, honesty, and integrity.

• A proactive approach to identifying and addressing obstacles for clients and internal teams.

• Proven experience working remotely with a dedicated home office setup, reliable computer, quality headset, and stable internet connection.

• Willingness to work a Monday-Saturday operational schedule as required, including occasional hours beyond the standard business day.

• Preferred: experience in environmental consulting, environmental testing, industrial hygiene, or a related technical services field.

• Preferred: certifications in Asbestos, Lead, or Industrial Hygiene, such as CAC, LI-RA, or CMI.

• Preferred: previous laboratory experience.

🏝️ Benefits

• Fully remote work arrangement.

• Opportunity for professional growth with Vert Environmental.

• Equal employment opportunities and protection against discrimination and harassment.