Program & Project Lead – Personal Injury, Medical Payments

This is a fully remote position, open to applicants in Alabama, +43 more locations.

📋 Description

• Independently manage all facets of multiple intricate, high-risk programs or projects that have a considerable organizational reach, business complexity, team size, and interdependencies.

• Spearhead initiatives related to Personal Injury Protection and Medical Payments claim handling procedures.

• Oversee vendor relationships and manage oversight effectively.

• Supervise the Mitchell Decision Point process.

• Assist in enhancing Decision Point technology.

• Coordinate workflow, manage vendors, resolve issues, and streamline processes.

• Inspire project participants and provide constructive performance evaluations.

• Communicate project updates clearly on complex projects and issues.

• Attain project and program success metrics through effective leadership and influence.

• Involve stakeholders in identifying and mitigating risks.

• Represent projects and objectives in governance and gating meetings.

• Tailor solutions for intricate enterprise-level challenges.

• Guide project execution and maintain oversight throughout the project lifecycle.

• Direct strategic projects and programs characterized by high complexity and impact.

• Independently manage projects of high complexity.

• This position does not entail supervisory responsibilities.

⛳️ Requirements

• Extensive project and program management knowledge.

• Deep understanding of the Mitchell Decision Point system.

• Thorough comprehension of the Decision Point process from start to finish, which includes workflow management, vendor coordination, issue resolution, and process enhancement.

• Must undergo a background check.

• Allstate typically does not sponsor individuals for employment-based visas for this role.

• A dedicated, private workspace free from distractions is required when working remotely.

• Suitable desk and seating arrangements.

• Reliable internet connection with a minimum speed of 50 MB download and 5 MB upload.

• Valid photo identification must be available at the beginning of the interview (not required for internal candidates).

🏝️ Benefits

• Comprehensive technology setup, which includes a laptop, monitors, headset, keyboard, and mouse.

• Monthly reimbursement for connectivity to help offset internet expenses for employees eligible to work from home.