Program Manager – West Coast Region

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Oversee extensive programs or segments of highly complex initiatives valued up to $10M

• Lead and coordinate the activities of the project team

• Supervise project managers or technical staff as direct reports

• Manage and oversee various disciplines and technologies involved in projects

• Engage with key customer stakeholders and senior management

• Collaborate with sales to develop overall project strategies aimed at increasing revenue

• Conduct needs assessments and gather requirements

• Establish program scope, objectives, detailed plans, budgets, and performance metrics

• Oversee projects from initiation to completion or transition

• Monitor and assess project performance

• Ensure compliance with program plans, quality metrics, and budgetary constraints

• Suggest corrective actions and implement necessary changes

• Identify and mitigate risks while implementing risk management strategies

• Acquire both internal and external resources

• Allocate project personnel and essential resources

• Act as the primary liaison to internal teams

• Manage complex vendor relationships

• Lead communication and negotiations with both internal and external clients

• Contribute to proposals, statements of work, specifications, and cost estimates

• Identify and manage program enhancements along with process improvements

• Conduct project evaluations throughout the lifecycle of the project

• Foster a motivated team atmosphere with support from engineering, systems integration, and departmental resources

• Proactively gather lessons learned

• Implement best-practice project management methodologies

• Allocate resources effectively to meet financial and customer satisfaction objectives

⛳️ Requirements

• This is a remote position based in the United States

• Willingness to travel up to 75% is required

• Previous experience in people management is essential

• Proficient in Microsoft Project and similar applications for project schedule management

• Experience in project risk assessment and risk management strategies

• Must be a self-driven team player capable of working efficiently with general guidance toward objectives

• Exceptional interpersonal communication, presentation, and negotiation abilities are necessary

• PMP Certification is preferred

• Must successfully pass a criminal background check

• Required to pass and maintain CJIS Security and Privacy: Privileged Role certification requirements

• High School diploma, Associate's, or Bachelor's degree in Business, Communications, Engineering, IT, Management, or Technology

• At least 5 years of experience in Public Safety and Project Management, specifically managing complex deployments and/or software application implementations for State and Local public safety agencies

• Must be able to obtain security clearance as mandated by government clients

🏝️ Benefits

• Incentive Bonus Plans

• Medical, Dental, and Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental and Family Leave

• Referral Payment Plan

• Coverage for travel expenses/requirements associated with the role