Program Manager, Tooling and Integrations

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the results for significant strategic technical initiatives within the Product/Tech Integrations & Tooling sectors across various organizations.

• Establish both short-term and long-term objectives and priorities, ensuring successful project delivery and achievement of OKRs.

• Enhance integration processes, tool health, and access management through simplification, standardization, and automation.

• Develop internal tools and dashboards to assess program health and operational efficiency.

• Oversee cross-project technical and operational dependencies.

• Manage the organizational launch review processes for major updates in products, pipelines, and policies.

• Facilitate technical decision-making by analyzing data and evaluating trade-offs.

• Act as the primary liaison between engineering development and operational integration.

• Identify solutions to intricate operational challenges and risks.

• Provide mentorship to Technical Specialists and Program Managers.

• Promote a quality-first culture within a high-velocity work environment.

⛳️ Requirements

• Bachelor's degree in a technical or business field, or equivalent practical experience.

• Over 10 years of experience in managing complex technical programs and tech-enabled operations, collaborating with cross-functional partners.

• More than 5 years of experience in people management.

• Capability to translate operational limitations into technical specifications.

• Quick adaptability to new tools and technologies.

• Proficient in implementing novel concepts to overcome technical and operational obstacles.

• Expertise in SQL and dashboarding tools (e.g., PLX/Looker).

• Ability to navigate complex database structures to guide decisions and facilitate automated reporting.

• Capacity to excel in a highly ambiguous and dynamic environment.

• Experience with rapidly evolving technologies is preferred.

• Background in AV / AI / Data Operations is preferred.

• Experience in establishing standardized governance, processes, and tools for PMO / Center of Excellence is preferred.

• Familiarity with all phases of the machine learning development lifecycle is preferred.

• Experience with Lean / Six Sigma process improvement methodologies is preferred.

• Experience working in a multi-geography setting and leading distributed teams is preferred.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Disability insurance

• 401(k) with company matching

• 20 days of vacation annually

• Sick time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)

• Maternity Leave (Short-Term Disability + Baby Bonding): 28–30 weeks

• Baby Bonding Leave: 18 weeks

• 13 paid holidays each year

• Discretionary annual bonus program

• Equity incentive plan

• Generous company benefits program