Program Manager – Strategic Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Promote the company's Core Values to nurture and protect a family-oriented culture.

• Responsible for executing the relationship strategy for E2 within the strategic accounts nationwide.

• Achieve goals and metrics aligned with the mission and objectives set by the Executive Leadership.

• Foster collaboration with the Company's Safety, Quality, Cost Controls, Continuous Improvement, and Operations Teams to guarantee the successful delivery of projects with excellence, on schedule, and within budget.

• Develop and oversee evaluation methods to assess program strengths and pinpoint areas for enhancement.

• Generate accurate and timely reports on program status throughout its lifecycle.

• Manage project proposals, contracts, finances, and ensure maximization of profitability.

• Serve as the primary escalation point before involving corporate management.

• Build strong relationships with regional and corporate customer personnel.

• Organize and conduct monthly and quarterly presentations as requested by customers.

• Support Senior Project Managers by providing training, coaching, and motivation.

• Quickly address customer and employee satisfaction issues.

• Collaborate with corporate human resources, information technology, and administration as necessary to achieve business objectives and comply with legal requirements.

• Cultivate and sustain strong relationships with manufacturer and distribution partners.

⛳️ Requirements

• Bachelor's degree required; a focus in Business Administration or Construction is preferred.

• PMP certification is favored.

• RCDD certification is desirable.

• BICSI Technician Certification is preferred.

• OSHA 10 certification is mandatory; OSHA 30 is a plus.

• 7 - 10 years of experience in telecommunications/low voltage management and revenue growth.

• Over 10 years of experience in the construction/telecommunications/data center industry with a robust background in various technology facets.

• Proven experience in program management, leadership, scheduling, cost control, and risk and opportunity management.

• Demonstrated project management success in delivering projects on time, within budget, while maintaining safety and quality.

• Knowledgeable in the data infrastructure industry, including technology, quality, and safety standards.

• Capable of understanding and effectively quoting all aspects of structured cabling systems, including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing.

• Proficient in computer use and Microsoft Office Suite (Outlook, Word, Excel, Visio, etc.) as well as MS Project.

🏝️ Benefits

• Competitive compensation.

• Opportunities for professional development and career advancement.

• Access to BICSI training facilities.

• A supportive and inclusive workplace.

• Health, dental, and vision insurance.

• Paid time off and holidays.