Program Manager IV

This is a fully remote position, open to applicants in District of Columbia, +2 more states.

📋 Description

• Oversee the effective implementation and delivery of satellite communication networks for customers, from solution development through to deployment and ongoing support.

• Manage and monitor existing support agreements and their renewals.

• Act as the primary point of contact for customers regarding program activities and support agreements.

• Execute significant end-to-end communications network deployments.

• Coordinate project activities to adhere to budgetary and scheduling requirements.

• Create and deliver project status updates to management, project teams, and customers.

• Ensure customer satisfaction through timely service delivery and proactive resolution of issues.

• Facilitate coordination of technical resources within the organization.

• Identify risks and implement appropriate mitigation strategies.

• Review status reports from project personnel and adjust schedules or plans as needed.

• Provide prompt attention and problem resolution for global customers across different time zones, addressing software releases, bug fixes, technical bulletins, and hardware-related challenges.

⛳️ Requirements

• Proven experience in leading multi-disciplinary, cross-functional, matrixed teams.

• Experience in managing multiple concurrent programs.

• Excellent communication skills with experience in presentations to customers and senior leadership.

• Ability to effectively engage and communicate with all levels of management and customers.

• Strong understanding of business and project management processes and tools.

• Capability to foster customer and program-enhancing partnerships with Contracts, Finance, Engineering, Supply Chain, Operations, and other support functions.

• Familiarity with government procurement, contracting, standards, and specifications.

• Proficient in Microsoft Word, Excel, PowerPoint, and Project.

• Willingness to travel approximately 10% of the time.

• Bachelor’s degree in engineering, business, or a related field.

• PgMP/PMP certification is preferred.

• 5–10 years of relevant experience and/or training, or an equivalent combination of education and experience.

• Must successfully pass a pre-employment drug screening.

• Must adhere to federal drug-free workplace and DoD DFARS requirements; illegal drug use, including marijuana, is disqualifying.

🏝️ Benefits

• Equal Opportunity Employer.

• Compliance with Comtech’s Drug-Free Workplace Program.

• Opportunity to work on global telecommunications, satellite, emergency services, and cloud-native technologies.