Program Manager – Global Onboarding

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the strategy and roadmap for the global onboarding program, ensuring alignment with the company's culture, values, and talent priorities.

• Maintain a globally uniform onboarding framework that harmonizes enterprise standards with regional business, cultural, and compliance requirements.

• Design and oversee the onboarding experience from the moment of offer acceptance through the initial 90 days, encompassing orientation, learning paths, manager resources, and Day 1 readiness.

• Monitor onboarding metrics and gather stakeholder feedback to assess effectiveness, enhance the program, and guide leadership decisions.

• Create and sustain onboarding content, playbooks, templates, and communications that are precise, scalable, on-brand, and user-friendly.

• Utilize modern HR systems, automation, AI, and other digital tools to enhance onboarding workflows and elevate the new hire experience.

• Collaborate with HR colleagues and leaders across the organization to collect feedback, align onboarding with business requirements, and bolster engagement, retention, and connection to the company's culture.

• Consult with business and functional leaders to clarify role expectations and develop standardized onboarding success plans at the business unit and team levels.

• Oversee external vendors and aid in executing broader People Operations initiatives, communications, systems, reporting, and process improvements.

⛳️ Requirements

• Bachelor’s degree in a related field of study or equivalent years of relevant experience.

• 5+ years of progressive experience in HR, including ownership of global onboarding and employee lifecycle programs.

• Proven experience leading intricate cross-functional programs, including roadmap planning, stakeholder management, and change management.

• Skilled in facilitating engaging virtual and in-person sessions for new hires and team leaders.

• Understanding of global onboarding requirements and best practices for employee experience, with the capacity to balance consistency with regional needs.

• Proficient in leveraging AI, automation, and emerging technologies to enhance efficiency and scalability within onboarding and People Operations.

• Strong analytical capabilities with the ability to utilize data and feedback to enhance program effectiveness.

• Excellent partnership, communication, organizational, and multi-project management skills, alongside the ability to influence across various functions and levels.

• A positive, inclusive, service-oriented attitude, with the capacity to embody company values.

• Exceptional organizational skills, attention to detail, and the ability to manage multiple onboarding cohorts, timelines, and deliverables concurrently in a fast-paced environment.

• Must be legally authorized to work in the United States without visa sponsorship.

🏝️ Benefits

• Comprehensive healthcare plan options.

• Retirement plan with company matching.

• Life and other supplemental insurance options.

• Paid time off along with company holidays.

• New Parent Leave.

• Wellness programs.