Program Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee the daily operations of the RITN program, ensuring grant deliverables, timelines, reporting, and stakeholder coordination are met.

• Organize annual requirements for participating centers, including updating contacts, validating GETS, conducting capacity surveys, reviewing SOPs, maintaining consent forms, facilitating educational activities, and coordinating tabletop participation.

• Assist in managing the roster of participating centers by considering transplant status, geographical location, military proximity, bed capacity, pediatric/adult coverage, and clinical input.

• Facilitate activities of the RITN Advisory Council, including maintaining rosters, preparing for meetings, documenting discussions, tracking follow-ups, and engaging with representatives.

• Aid in the performance of the ONR grant by managing task lists, providing budget inputs, documenting staffing, and supporting artifacts/deliverables, while ensuring internal follow-up.

• Organize RITN meetings, webinars, workshops, training events, conferences, and vendor-supported tabletop exercises.

• Update and maintain content for the RITN website, training materials, tracking tools, program documentation, and RITN Portal content.

• Act as a subject matter expert for RITN in meetings, conferences, task forces, exercises, and discussions with partners.

• Provide emergency management support to NMDP Business Operations during critical events affecting the timely transport of blood stem cells.

• Monitor various operational threats such as weather disruptions, transportation issues, public health crises, civil disturbances, and more.

• Collaborate with business operations, logistics partners, transplant centers, collection centers, couriers, and response stakeholders on continuity decisions and escalation processes.

• Document incidents, maintain situational awareness, communicate operational impacts, and assist in after-action reviews and the development of corrective actions.

• Contribute to business continuity, disaster recovery, emergency preparedness, crisis communications, and operational risk mitigation tasks.

• Perform additional duties as assigned.

⛳️ Requirements

• A Bachelor's degree in emergency management, crisis response, contingency planning, business continuity, intelligence studies, healthcare administration, public health, project management, or a related field.

• At least two years of experience managing complex programs, projects, grant deliverables, partner networks, emergency preparedness activities, business continuity efforts, or disaster planning initiatives.

• Experience in supporting logistics coordination, transportation continuity, incident response, operational risk management, tabletop exercises, advisory groups, proposal documentation, budget inputs, or program reporting.

• Knowledge of emergency preparedness, business continuity, crisis response, risk mitigation, exercise development, after-action reviews, corrective action planning, and crisis communications.

• Familiarity with project and program management practices applicable to workgroups, advisory councils, workshops, training events, and multi-stakeholder initiatives.

• Understanding of radiation safety, radiological response concepts, hospital preparedness, and public health preparedness operations.

• Knowledge of advisory council administration and coordination of tabletop exercises.

• Expertise in logistics risk management, incident coordination, and continuity practices for critical medical products.

• Capability to manage complex programs, competing priorities, deliverables, timelines, and stakeholders with minimal supervision.

• Proficiency in Microsoft 365, Teams, SharePoint, Excel, PowerPoint, Word, Microsoft Project, or similar tools, as well as Microsoft Copilot.

• Strong communication skills in presentations, facilitation, business writing, negotiation, persuasion, customer service, and stakeholder engagement.

• Ability to assess operational risks, simplify complex information, make decisions under pressure, and act decisively with incomplete information.

• Capacity to influence without direct authority, build consensus, and translate emerging risks into mitigation strategies.

• Readiness to work unconventional hours during emergencies and be on-call and accessible during evenings, nights, and weekends.

• Project or program management certification preferred; equivalent experience may be accepted in lieu of certification.

• Experience with healthcare coalitions, hospital preparedness, or public health emergency preparedness programs preferred.

• Background in supporting federal grants, cooperative agreements, or government-facing deliverables preferred.

• Experience in exercise design, facilitation, evaluation, after-action reports, and tracking corrective actions preferred.

• Familiarity with transplant center operations, blood stem cell transport, logistics continuity, or time-critical healthcare operations preferred.

• PMP, CBCP, MBCP, CHEP, emergency management, project management, or business continuity credentials preferred.

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• Life benefits

• Disability benefits

• Accident/critical illness/hospital benefits

• Well-being benefits

• Legal benefits

• Identity theft benefits

• Pet benefits

• Retirement plan

• Paid time off and holidays

• Leave

• Incentive plans for eligible employees