Program Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee and manage Chester County Compeer’s community-driven, all-volunteer support initiative that connects adults in mental health recovery with trained volunteer companions.

• Provide services that promote stability, recovery, and integration into the community for adults facing mental health challenges.

• Recruit, match, retain, interview, screen, train, and support both volunteers and individuals in recovery.

• Inform adults in recovery and mental health professionals about Compeer and secure referrals.

• Offer interim support for pending referrals through newsletters, events, phone calls, and emails.

• Maintain continuous communication with around 85 program participants via email, phone calls, newsletters, personal interactions, and social media.

• Conduct community outreach to enhance visibility, generate referrals, and build partnerships.

• Assist in the development and management of the program budget.

• Plan and execute participant services while managing record-keeping, including logs, incident reports, progress notes, and participant charts.

• Handle intake and referral processes, reviewing and approving participant enrollment and closure.

• Hold supervisory meetings with the Coordinator – Compeer.

• Lead Advisory Board members and coordinate quarterly county-wide events, fundraising activities, meetings, and special programs.

• Cultivate relationships with funders and governing bodies, seek private funding, write grants, and maintain financial reporting.

• Engage in public relations, marketing, public speaking, and outreach throughout Chester County.

• Contribute to MHP strategies and initiatives, recommend best practices, develop innovative services, and address complex service-delivery challenges.

• Manage projects with moderate resource needs and oversee project costs.

• Supervise service delivery and data quality, interact with Chester County MH/IDD officials, and provide performance data and reports.

• Ensure adherence to accreditation, certification, and regulatory standards.

• Review, develop, and implement services for unmet needs; maintain forms, manuals, guides, policies, and procedures.

• Support other MHP services, alert leadership to issues, and provide data for city, state, and federal funding reports.

• Report potential breaches of laws, regulations, policies, or procedures and attend unemployment hearings as necessary.

• Exemplify MHP’s recovery-oriented principles and undertake other related duties as assigned.

⛳️ Requirements

• Bachelor’s Degree is mandatory.

• 3–5 years of experience in mental health is essential.

• Self-motivated individual with the ability to initiate tasks independently.

• Possess patience, creativity, flexibility, compassion, tact, and sensitivity.

• Capability to work collaboratively with a diverse group of individuals.

• Strong problem-solving skills.

• Highly organized and dependable, with a prompt response to needs.

• Team-oriented mindset.

• Exceptional interpersonal, communication, and writing abilities.

• Comfortable with public speaking and leading small meetings.

• Proficient in computer skills, particularly in Microsoft Office, email, and internet usage.

• Must live in the Chester County Area.

🏝️ Benefits

• Generous Paid Time Off (Up to 39.5 paid days off per year!)

• Medical, Dental & Vision Insurance

• No Cost Life and Disability Insurance

• Flexible Spending Accounts

• No Cost Employee Assistance Program

• Retirement Plan with Annual Discretionary Employer Contribution

• Employee Referral Bonuses

• Tuition Reimbursement

• Federal Student Loan Forgiveness Program

• Continuous Growth & MHP Sponsored Training Opportunities