Program Director – Enterprise Transformation

This is a fully remote position, open to applicants in New York.

📋 Description

• Take full responsibility for the complete program delivery of co-developed solution initiatives, integrating agility, rigor, and precision into the execution process.

• Operationalize productized solutions by collaborating with cross-functional leaders to convert concepts into repeatable offerings (with clear inputs/outputs, delivery approach, and packaging) while allowing for future evolution.

• Oversee multiple simultaneous timelines and intricate dependencies across various disciplines, workstreams, and stakeholders, driving precise plans, decision points, and escalation pathways.

• Manage day-to-day alignment with stakeholders and expectations: even when working alongside a client engagement lead, you will directly handle delivery expectations, trade-offs, and timeline realities with client and partner stakeholders.

• Establish governance and operational rhythms across workstreams, including intake, prioritization, approval paths, milestone plans, dependency management, and release readiness.

• Promote transparency and accountability through executive-level reporting (including progress, burn vs. budget, forecasts, risks, gaps, and blockers) along with action-oriented remediation plans.

• Assume responsibility for scoping and financial performance, which includes estimation, resourcing plans, burn management, forecasting, and change management to safeguard outcomes and profit margins.

• Collaborate with go-to-market stakeholders to ensure delivery aligns with commercialization needs (such as readiness, enablement inputs, and implementation considerations) as well as the expectations of a large enterprise sales organization.

• Work together with enterprise marketing technology stakeholders to ensure that offerings are feasible for real-world adoption within complex martech ecosystems.

• Lead and mentor a matrixed team of PMs/producers, offering coaching, prioritization support, escalation management, and coverage planning.

• Collaborate with technical/platform stakeholders; familiarity with the Adobe ecosystem (e.g., AEM, Workfront, Adobe Experience Cloud) is highly advantageous.

⛳️ Requirements

• Over 10 years of leadership experience in program/project delivery within a creative/digital agency, consultancy, or professional services setting.

• A proven history of successfully delivering complex, cross-functional programs concerning scope, schedule, budget, risk, and quality.

• Demonstrated ability to manage multiple workstreams with significant dependencies, maintaining momentum, resolving constraints, and keeping stakeholders aligned.

• Strong client management and communication skills, with the capability to set expectations, negotiate trade-offs, and navigate ambiguity while safeguarding delivery outcomes.

• Experience in ambiguous, build-and-launch environments where offerings are continually evolving and delivery must be structured yet flexible.

• Proven comfort working alongside (or in collaboration with) large enterprise sales organizations to support co-sell motions with delivery inputs such as packaging, readiness, implementation considerations, and value realization.

• Familiarity with enterprise marketing technology and digital experience platforms (e.g., CMS/DXP, marketing workflow tools, content supply chain, analytics/measurement); knowledge of the Adobe ecosystem is a strong advantage.

• Industry experience in high-tech and/or martech environments; experience delivering for regulated or high-scale enterprises is an added benefit.

• Strong business and financial acumen, including scoping/estimation, forecasting, and managing burn vs. budget.

• Exceptional interpersonal skills, including executive communication, emotional intelligence, and the ability to influence and align diverse stakeholders.

• Comfort in partnering with technical and product/platform leaders; ability to translate complexity into clear, actionable delivery plans.

• A leadership style characterized by ownership, humility, and mentorship, fostering a culture of accountability and continuous improvement.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and training.

• Flexible work arrangements to support work-life balance.

• Collaborative and innovative work environment.

• Competitive salary and performance-based incentives.