Program Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate authorization requests from initial intake to final payer decision.

• Allocate cases to clinical reviewers and track their progress until completion.

• Submit authorization requests along with necessary documentation to payers.

• Respond to incoming calls and provide frontline support for the team.

• Ensure accurate record-keeping and proper documentation of all information.

• Assist in process improvement initiatives and carry out additional tasks as needed.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• 0-2 years of applicable work experience.

• Preferred experience in a healthcare or healthcare operations setting.

• LPN, Medical Assistant (MA), or other relevant clinical licensure/certification preferred.

• Familiarity with medical terminology.

• Exceptional written and verbal communication skills.

• Strong organizational abilities and time management skills.

• Proficient in Microsoft Office suite.

• Customer service experience is desirable.

🏝️ Benefits

• Comprehensive medical plans including prescription, dental, and vision coverage.

• Mental health support available through the Employee Assistance Program (EAP).

• Generous paid time off policy, plus 13 paid holidays.

• 100% vested 401(K) retirement plans.

• Educational assistance offering up to $2500 annually.