Product Training Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide product training to both internal and external clients.

• Engage in the creation, execution, and upkeep of product training materials.

• Coordinate activities across various functions and with external clients.

• Plan and conduct training sessions in the field as well as at corporate facilities.

• Collaborate closely with subject matter experts while ensuring compliance with protocols and regulations.

• Instruct customers and distributors on the safe and efficient operation of Haemonetics equipment and associated disposables.

• Offer technical support to customer personnel and Haemonetics employees.

• Relay feedback to business unit management regarding customer insights and equipment performance.

• Keep current with new and existing equipment applications, alongside competitive products.

• Assess the effectiveness of training by evaluating the application of learned skills in job performance and suggesting future programs.

• Certify training sessions that have been satisfactorily completed and ensure that training certificate summaries are accurate.

• Conduct follow-up as necessary.

• Maintain training records as required.

⛳️ Requirements

• Bachelor's Degree or equivalent experience is preferred.

• Minimum of 3 years in a clinical setting, preferably in plasma or blood collection, is required.

• Previous experience in training others is highly desirable.

• Willingness to travel 75% of the time via air and vehicle.

• Ability to stand for extended periods.

• Capacity to lift up to 50 lbs.

• Proven written communication skills.

• Strong verbal communication and active listening abilities.

• Effectively provides coaching and constructive feedback.

• Maintains a high level of accuracy, even under pressure.

• Exceptional organizational skills.

• Capable of working independently with minimal supervision.

🏝️ Benefits

• 401(k) plan with up to a 6% employer match and no vesting period.

• Employee stock purchase plan.

• Flexible time off for salaried employees.

• Three to five weeks of vacation annually for hourly employees, based on tenure.

• Up to 64 hours of paid sick time annually.

• Paid and/or floating holidays.

• Parental leave.

• Short- and long-term disability insurance.

• Tuition reimbursement.

• Comprehensive health and welfare benefits.

• Discretionary annual bonus for non-sales positions.

• Sales incentives or commissions for sales roles.

• Eligibility for the Company’s long-term incentive plan.

• Opportunities for professional growth and development.