Product Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Strengthen relationships with current customers by guiding and supporting joint sales initiatives to enhance assigned product lines and target markets.

• Aid Account or Strategic Account managers in finalizing qualified customer opportunities.

• Collaborate with Account Managers, Strategic Account customers, branches, support teams, purchasing, and management.

• Engage in technical product development and pinpoint business opportunities for products.

• Stay informed about competing products and market dynamics.

• Offer technical product support for customers, Account Managers, and branches.

• Meet sales objectives for assigned product lines and/or target markets.

• Promote the success of assigned branches within the product line.

• Spearhead demand-generating initiatives in the designated market and product specialty.

• Build professional relationships with key associates and customer accounts.

• Suggest product applications and functionalities by analyzing specifications and assessing new product concepts.

• Evaluate competition, market trends, customer insights, and results from sales calls.

• Deliver training on products and end markets.

• Keep up-to-date with professional and technical knowledge through ongoing education and involvement in industry groups.

• Conduct product presentations and create sales tools and training materials.

• Assist in the development of marketing materials and execute sales strategies.

• Foster continuous improvement in sales performance and profitability.

• Oversee product-related customer support, feedback, and inquiries.

• Organize market research.

• Travel to customer locations and job sites, including necessary overnight trips.

• Perform other duties as trained and qualified.

⛳️ Requirements

• A 4-year college degree from an accredited institution or equivalent experience.

• At least 6 years of sales experience in a business-to-business environment, particularly with large/strategic customer segments, or a proven track record in an Account Manager role.

• Product certification or a comparable technical qualification.

• Reliable transportation is essential.

• Availability to travel over 60% of the time as required, including overnight travel.

• Flexibility to work evenings and weekends as necessary.

• Background checks and drug screenings may be necessary.

• Advanced knowledge of products and strong problem-solving capabilities.

• Proficiency in researching and analyzing market conditions.

• Ability to recognize key competitors and customer trends.

• Skill in articulating end market needs and opportunities.

• Capability to identify opportunities for product innovation and enhancements.

• Competence in supporting sales and marketing with product expertise and technical knowledge.

• Proficiency in conducting product presentations.

• Ability to develop sales tools and training materials.

• Ability to manage and communicate effectively with cross-functional teams.

• Proficiency in reading, writing, and communicating in English.

• Ability to understand safety guidelines, operating and maintenance instructions, inventory sheets, and procedural manuals.

• Capacity to wear necessary personal protective equipment based on tasks or site conditions.

• Ability to navigate customer job sites, including traversing uneven surfaces.

• Competence in ascending and descending ladders or stairs as needed.

🏝️ Benefits

• Competitive compensation package with bonus potential.

• Health benefits including medical, dental, vision, and both short-term and long-term disability – effective the 1st of the month following hiring.

• 401k plan with company matching.

• Paid vacation, holidays, and sick leave.

• Opportunities for training and career advancement.

• Potential for personal and professional growth and development.

• Reasonable accommodations available to support individuals with disabilities.