Product Owner – Backoffice

This is a fully remote position, open to applicants in Chile.

📋 Description

• Translate the strategic objectives of the Operations Management into a prioritized and actionable backlog.

• Lead the Backoffice squad to design, build, and enhance internal tools.

• Define and manage a clear, actionable, and prioritized Roadmap for the short and medium term.

• Prioritize the Backlog with operational value to maximize the squad's impact.

• Co-lead the Agile Squad and facilitate Scrum/Kanban ceremonies.

• Write user stories with clear acceptance criteria.

• Act as a connecting bridge between the Operations, Support, Risk, Fraud, Compliance, and Engineering teams.

• Ensure compliance with security standards, auditability, role management, and handling of sensitive data.

• Utilize operational performance metrics to validate hypotheses and measure post-launch impact.

⛳️ Requirements

• Professionals in Civil, Industrial, Computer Engineering, Business Administration, or related fields (demonstrable equivalent experience is valued).

• Certifications (Preferred): Certified Scrum Product Owner (CSPO); training in UX/Design Thinking applied to internal products; courses in Product Analytics (Reforge, Pragmatic Institute or similar).

• 3 years of experience in Product Owner, Product Manager, or equivalent roles managing technological products.

• Experience leading the complete life cycle (end-to-end) of internal tools (Backoffice, operational CRMs, support platforms, or B2B platforms), prioritizing requirements in high-demand environments with limited resources.

• Previous work in Fintechs, banking, neobanks, payment platforms, or regulated industries, collaborating with stakeholders in Fraud, Risk, and Compliance.

🏝️ Benefits

• Annual budget for self-managed training.

• Remote work.

• Day off on your birthday.

• Half day off for the birthdays of children/parents.

• Short Fridays (we finish at 2 PM every Friday).

• Work from anywhere (Work from wherever you want! Just remember to have a good internet connection).