Product Owner

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Take full ownership of the Marketplace platform, overseeing catalogue, pricing, availability, and operational aspects.

• Serve as the primary point of accountability for all marketplace-related challenges and performance metrics.

• Enhance platform reliability, accuracy, and alignment with business objectives.

• Review and eliminate duplicate, irrelevant, or non-serviceable product listings.

• Establish and enforce quality standards and governance frameworks for the catalogue.

• Create structured workflows for product onboarding and approval processes.

• Maintain ongoing catalogue hygiene and consistency at scale.

• Ensure all product pricing is accurate, authorized, and displayed only where relevant.

• Implement stringent controls to prevent incorrect or unauthorized pricing.

• Align product availability with real-time inventory and fulfillment capacities.

• Remove listings that cannot be fulfilled or that are out of stock.

• Develop and standardize SOPs for: product listing and onboarding, pricing updates and approvals, order validation and processing, and catalogue modifications.

• Promote compliance across teams by eliminating ad-hoc or unstructured updates.

• Introduce scalable, repeatable processes that enhance efficiency and control.

• Minimize and eliminate order cancellations resulting from invalid or incorrect listings.

• Ensure alignment with purchase order-based ordering and business rules.

• Collaborate with Sales, Operations, and Finance to optimize order workflows.

• Enhance customer experience by processing only valid and actionable orders.

• Work closely with Engineering to implement platform fixes, enhancements, and automation.

• Partner with Finance to ensure adherence to payment and ordering policies.

• Define and monitor key performance metrics, such as invalid orders and cancellation rates, catalogue accuracy and hygiene, and product availability compliance.

⛳️ Requirements

• 5–10+ years of experience in Product Ownership, Marketplace, or E-commerce platforms.

• Strong expertise in catalogue management and product governance.

• Solid technical understanding of APIs, backend systems, workflows, and SaaS platforms.

• Demonstrated success in fixing broken processes and implementing scalable structures.

• Strong ownership mindset focused on outcomes rather than mere coordination.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• A collaborative and inclusive company culture.